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Pinterest

www.pinterest.com
What is your customer experience with Pinterest?

Pinterest Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Pinterest has a 1.9 star rating from 605 reviews and only 11% of users would likely recommend it; reviews show 72% unfavorable feedback and consumers are mostly dissatisfied.

Positive Feedback

Users praise the app and website as good, enjoy lots of lovely pictures, and find Pinterest fun and useful for inspiration in many Pinterest reviews.

Negative Feedback / Risk Areas

  • Frequent reports of fraudulent sellers and scam ads with no easy report or resolution.
  • Poor or nonexistent customer service and difficult account recovery prevent timely help.
  • Billing and refund problems from ad campaigns and purchases leave many seeking refunds.

Key Takeaways for Future Customers

  • Use caution buying via Pinterest; verify sellers externally and document orders.
  • Expect limited phone support; prepare backups for account access and saved boards.
  • Monitor charges closely and pursue bank disputes if refunds are not provided.
View full overview ›

Media from reviews

No action taken by Pinterest against Merchants advertising fraudulently and scamming...
No action taken by Pinterest against Merchants advertising fraudulently and... - Image 2Pinterest - My account got deactivated idk whyPinterest - I launched an ad campaign with this highlyy reputable company? I had...Pinterest - Account Suspension need to reactivate it.Pinterest - Items were never deliveredPinterest - Items were never delivered - Image 2
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Show reviews that mention
account email phone pins number order customer reason issue money
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Sheila D Chg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Brent, Brent

No action taken by Pinterest against Merchants advertising fraudulently and scamming cusomers

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No action taken by Pinterest against Merchants advertising fraudulently and scamming...
No action taken by Pinterest against Merchants advertising fraudulently and... - Image 2

I have provided Pinterest with full details of websites and companies that are advertising jewellery on their platform. I have provided images of what they have advertised and what I have received having paid a significant amount of money..

I have provided names of 4 different companies selling the same products. I have asked them to take action, if they are unable to get my money back at least stop them scamming other customers. They have said that they cannot give me an update nor feedback on any action taken but the team that deals with "bad merchants" has been informed.

I hold Pinterest accountable for enabling these companies to scam customers as they continue to allow them advertise on Pinterest. This must not be allowed to continue as the customers must have recourse when they are being scammed and Pinterest must vet the merchants and take their customer complaints seriously or they are complicit in the fraudulent activity.

View full review
Loss:
$40
Pros:
  • Great imagery used by merchants
Cons:
  • Stolen imagery from genuine website used on pinterest

Preferred solution: Deliver product or service ordered

User's recommendation: Do not purchase any jewellery without checking reviews on the merchant - majority are fraudulent sellers from China. Pinterest are not interested in their duty of care to customers, but more interested in the financial gains. Have a look at what several companies are advertising on their website in the first image. The second one is what I actually received.

Resolved
James J Aij

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: I launched an ad campaign with this highlyy reputable company? I had difficulties trying to direct customers to my prouduct's URL. I begged, for help 5 time. No help. But they billed me anyway.

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Pinterest - I launched an ad campaign with this highlyy reputable company? I had...
Updated by user Dec 20, 2025

As I have explained repeatedly, this is not Pinterest's fault. I didn't think tha theyy were replying to my request for help, but their response was going to my Spam folder. I repeat as I have done several times, that this is not Pinterest's fault, it is mine for not checking my Spam folder.

Original review Dec 16, 2025

The company engages in fraudulent activities. They encourage their vendors to think that will receive help if needed.

But when help is needed they disappear. I have asked them to help me with a URL issue, five times! No response at all! And now after the ad has run for two weeks, only now are they telling me that my ad is being flagged for three errors!

When they exhausted my money they tell me there are errors? They are crooks! In 3-piece suits!

Andi I will file a complaint with the FTC. They are taking people's money and giving nothing in return, and that is a violation of the law.

View full review

User's recommendation: Do not waste your money on these crooks! They have no Help Support at all! And the little support that they offer is bogus. Save your advertising dollars on Facebook or some other reputable company that cares about its vendors.

Mathew M Rjf
map-marker Queens, New York

Items were never delivered

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The items I ordered were not delivered: $74, $76, $68 backpacks, pairs of sneakers, etc. Wondering where my items are?

View full review
Loss:
$500
Pros:
  • Nice products
Cons:
  • Where is my delivery

Preferred solution: Deliver product or service ordered

User's recommendation: call pinterest and confirm

1 comment
Guest

I order new york redbull pillow and never got it i need my money back

Sheila D Chg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Brent, Brent

Fraudulent Sellers advertising on Pinterest

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Updated by user Jan 09, 2026

Pinterest hosts companies who are using images lifted from elsewhere and creating catalogues of jewellery. I have contact Pinterest giving them the websites, the names images what they advertised for sale and what I actually received. Pinterest said that they have passed on to the team that deals with bad merchants but could not tell me if they would be sanctioned, if they could assist with the refund or removal of their products,

Original review Dec 22, 2025
This is the second time that I have paid for items - the first time I paid a substantial amount of money to Royaura for a velvet outfit, after being told twice my items had been delivered and I shared Ring footage which showed timings of none delivery they just started new emails exchanges asking for order purchase history and it was soul destroying. Now I have purchased earings from Sienna Jewels and they have taken money and then said the item was sold out then miraculously found a pair, on arrival, it looked like something out of a pound shop.

Both companies are advertising on Pinterest the same products and there is no way of getting in touch with Pinterest - so they are enabling fraudulent activity. These companies appear to be stealing images, advertising product, taking money and not delivering or sending inferior items. It is also Pinterest that should be held accountable for taking fees I am certain to advertise on their platform. Why doesn't Pinterest have a way so that customers can report fraudulent sellers and stop customers being fleeced.

I have reported Royaura on here and have done the same for Sienna Jewels. Please do not purchase anything from them, they are just total scammers and Pinterest are enablers.
View full review

User's recommendation: Beware of Sellers on PINTEREST

2 comments
Bhaskar s Jag

Please remove my pan card my account

Bhaskar s Jag

Hii

View more comments (1)
Anonymous
map-marker Bollington, Cheshire East

My account got deactivated idk why

Pinterest - My account got deactivated idk why

I LOVED Pinterest, holy *** I loved it. And yesterday I just got randomly deactivated?!

Tf? I emailed Pinterest and they didn't even reply.

They don't care they just want money with the basically *** adverts they get it's so stupid. Help I didn't even do anything bad just from swearing at kids but over ppl do that

View full review

User's recommendation: Bruh they won't help

Bernadine A Qul

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Lubbock, Texas

Old phone number does not let me sign in

Pinterest - Old phone number does not let me sign in
Pinterest - Old phone number does not let me sign in - Image 2
Pinterest - Old phone number does not let me sign in - Image 3
Updated by user Oct 29, 2025

Deleted Pinterest. Will try to get back on in a month or so.

Updated by user Oct 15, 2025

Seems to be no customer service.

Original review Oct 14, 2025

An old phone number is still listed with ending number 46. My current phone number's last two digits are 68. This does not allow me to obtain the verification code.

View full review
Pros:
  • Recipes we love
  • Varied information sections
Cons:
  • None until now

Preferred solution: Access to my WONDERFUL account.

Lauren H Dhp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Shreveport, Louisiana

Cannot login

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Pinterest has removed the Facebook login method which is how logged in and now I cant get into my account and when I try to recover it the email associated is no longer in use so I have no way to access my account anymore. I am extremely pissed off right now Pinterest count your days.

View full review

Preferred solution: The Facebook login back

Cherokee Hga

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Big Rapids, Michigan

Co. Selling Coldwater Creek clothing,called Imperger at 991 Rocky Rd., Milwaukee, Wi. Is a fraud. They charged $67.00 to my Visa account. Nto way to contact them. They are a fraud. Want refunded

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Company poising as legitimate clothing company.

They list an e mail as Impugner1@***.com.

Phone # 414-335-****

I got scammed.

Please remove them from -Pinterest so no one else gets scammed.

Thank you.

Pamnewbury01@***.com

I would appreciate you reaching out to me.

View full review
James J Aij

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Great service.

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Pinterest was sending the replies to my email to my Spam folder. They were replying to my complaints, but their response was going to Spam.

I have changed my mind about their service. It is good.

View full review

User's recommendation: Place your trust in Pinterest

Vicki R Ipw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Paducah, Kentucky

Bring back the old format of Pinterest!!!!

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The new Pinterest format is the pits. I no longer enjoy getting on Pinterest because all it is is scam ads and ads and ads and ads and ads.

Please go back to the old format that you had for people could post their interest in directions and how to do things that made Pinterest fun and enjoyable. I hardly get on Pinterest anymore because its a hassle and its uninteresting.

View full review
Clary G

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sandy, Utah

Account recovery

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My account got deactivated, and since the email that I made underneath that account no longer exists, I have no way to reactivate it.

View full review
Pros:
  • Fun
Cons:
  • Mean

Preferred solution: Apology

Phyllis H Oqt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Problem with vendor Ticket #1542****

Placed order to James & Olivia Boutique UK through Pinterest on Set. 3 2025.

Never received order confirmation or tracking number for item. The money was removed from my bank account and they are say through email that no order was placed. I have notified my bank and they are investigating.

Im trying to give information to Pinterest.. item ordered, cost and email communication with this vendor, to help resolve this issue and receive refund.

View full review
Loss:
$60
Pros:
  • Nice items
Cons:
  • Are pinterest vendors vetted

Preferred solution: Full refund

User's recommendation: Make it easier to get help from Pinterest customer service for consumers.

Jody G Hzt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Nicholasville, Kentucky

Misleading and outdated posts

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Content totally misleading and some show as current and information is years past! Disappointing!!..

View full review
Pros:
  • Love the creative ideas from regular ppl
Cons:
  • Hollywood entertainment is not for ointerest

Preferred solution: Show honest and updated content

User's recommendation: Check the facts

Olan Qdd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Sold me nonsense fake goods

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Pinterest - Sold me nonsense fake goods

I bought items from Pinterest from a company called keluodaofficial@***l, the call themselves KELUODA, I believe they are Chinese and what they do is they lure you with pictures of products that are very enticing and being Pinterest you think you're getting genuine goods but it turns out to be quite the opposite, fake , under quality , duplicates. Absolute nonsense.

View full review

User's recommendation: Don't get scammed, they are fake Chinese crap.

Pamela H Vxn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Complaint

Updated by user Dec 31, 2025

Awful

Original review Dec 30, 2025

What happened to your site? It's disgusting now.

How to eat *** Shame on you.

You used to be about recipes, etc. Now, it's a sex site.

View full review
Pros:
  • Recipes
Cons:
  • Profanity
Elina Mqe

Most retailers that are on Pinterest that sell cowboy boots and clothing are fake. They’re just there to scam you out of your money.

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Most retailers that are on Pinterest that sell cowboy boots and clothing are fake....
Most retailers that are on Pinterest that sell cowboy boots and clothing are... - Image 2
Most retailers that are on Pinterest that sell cowboy boots and clothing are... - Image 3

I ordered boots from Bubbel ill need to find out. It was just a scam.

I spent $108 for a pair of cowboy boots and sent me a pair of cowboy boots that might be worth five bucks and then told me if I wanted my money back. Id have to send those back and I didnt order them and they told me that they didnt have the materials to make them but you have 18 other companies advertising the same boots.

View full review

User's recommendation: Don’t buy any thing from Pinterest by way your shoes, boots clothing, unless you check out to see if the retailers legit.

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