Pinterest Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Pinterest has a 1.9 star rating from 633 customer reviews; 11% would likely recommend. Rating distribution shows mostly unfavorable feedback. Pros: good app and website with lots of lovely pictures. Cons: no customer service and lack of personalized support.
Key Takeaways for Future Customers
- Many Pinterest reviews cite intrusive pop-up ads and a worse browsing experience.
- Expect frequent customer complaints about orders not arriving and scam sellers.
- Refunds and billing disputes are commonly requested and hard to resolve.
Negative Feedback / Risk Areas
- Scam listings and merchant fraud leading to lost purchases.
- Poor moderation, unexplained account suspensions, and limited support.
- Billing issues including illegal charges and difficulty securing refunds.
Positive Feedback
Users still praise the app and website design, many enjoy the large collection of images and find the platform fun and useful.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Pinterest has a 1.9 star rating from 633 customer reviews; 11% would likely recommend. Rating distribution shows mostly unfavorable feedback. Pros: good app and website with lots of lovely pictures. Cons: no customer service and lack of personalized support.
Key Takeaways for Future Customers
- Many Pinterest reviews cite intrusive pop-up ads and a worse browsing experience.
- Expect frequent customer complaints about orders not arriving and scam sellers.
- Refunds and billing disputes are commonly requested and hard to resolve.
Negative Feedback / Risk Areas
- Scam listings and merchant fraud leading to lost purchases.
- Poor moderation, unexplained account suspensions, and limited support.
- Billing issues including illegal charges and difficulty securing refunds.
Positive Feedback
Users still praise the app and website design, many enjoy the large collection of images and find the platform fun and useful.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Fairfax, Virginia
Hello Pinterest Support, I manage the artisan builds llc company acccount
Hello Pinterest Support,
I manage the official Pinterest account for Artisan Builders, a luxury custom home builder. We are currently building our company's Pinterest presence by uploading and organizing our portfolio of original projects and photography.
Recently, we've encountered a limitation on how many Pins we can post in a day.
Because we're adding legitimate business content and not engaging in spam or automated activity, this restriction is significantly slowing our ability to build our profile.
Would you please review our account and let us know if this limitation can be removed or adjusted? We appreciate any assistance or guidance you can provide.
Thank you for your time.
***
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Pleasanton, California
Moderation system is nonexistent.
- Moderation system is nonexistent; the account is suspended without explanation, appeals go unanswered, and the user posted three times in 24 hours.
Moderation system is nonexistent. My account got suspended, and they do not even explain why.
I've tried all day to appeal, but I haven't heard anything back nor got my account. I've read through all of the community guidelines, and I haven't gone against anything. I posted three times in 24 hours, more than I usually do, but that shouldn't count as spam.
I truly see no fault in my actions, for I've never done anything to harm another person or post anything vulgar. It upsets me that genuine teenagers just trying to get their voice out are being attacked rather than accounts that have actually done things wrong.
The username to my suspended account is: @ChcherryKing
- Safety
- Sharing
- Creativity
- Bad moderation
- Ai
- Suspension for no reason
Preferred solution: My suspended account reactived so I can have it back.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Grinnell, Iowa
My account got deactivated for violating community guidelines I didn't violate.
- Account deactivated for alleged child safety violation.
- Automated emails gave no specifics; appeals denied and content not visible.
My account was deactivated for violating child safety in the community guidelines. The only board that I have that is relevant to children is a baby fever mood board.
They kept sending me automated emails and wouldn't tell me what content, boards, or pins violated the guidelines. I kept reaching out, and when they reviewed my various appeals, they rejected them. I'm reaching out again because my boards mean a lot to me and took forever to build. I had plans and so many important things to me on Pinterest, but now it has banned me for a reason unbeknownst to me.
I previously received notices for content that was unrelated to my account activity, and I was unable to view the removed content. Because I cannot see the content in question, I cannot understand what content led to my permanent account deactivation.
I asked for a human appeal review, but I'm pretty sure they just used a bot. If anyone has any tips on how to get my account back, that'd be great.
- Helps organize your ideas
- Has overly sensitive bots on some accounts
Preferred solution: My account back.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Birmingham, England
I have made several complaints against...
I have made several complaints against an advertiser. Each time "No action taken" appealed, "No Action Taken".
If I try and access the report it reports an error and won't open.
Pinterest are not protecting their subscribers from scams even when the evidence is overwhelming. .
- Varied information sections
- Articles and reviews
- Are becoming a haven for scams
Preferred solution: Full refund
User's recommendation: Do not buy anything that is advertised on Pinterest. They are scams. Below is the advert and the product that turned up. Having complained Pinterest have taken no action and their report cannot be opened. They are simply helping unscrupulous companies to con the public. There are now numerous companies advertising similar products, all are scams. As you can see the knitted chunky sweater in the ad. what turned up was a cheap printed tee shirt.
Amarillo, Texas
Ordered a product and did not receive
This is it order for Mothers Day but money was stolen at the time price was higher but on sale now This came or was ordered on my Cash App.I only have the name and purchase price still waiting on the product but it has been a month since I ordered the product
User's recommendation: Not happy at all
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Brent, Brent
- Pinterest ads four jewellery sellers; same products.
- User paid a lot; seeks action or refunds.
- No update; team handling bad merchants informed.
I have provided Pinterest with full details of websites and companies that are advertising jewellery on their platform. I have provided images of what they have advertised and what I have received having paid a significant amount of money..
I have provided names of 4 different companies selling the same products. I have asked them to take action, if they are unable to get my money back at least stop them scamming other customers. They have said that they cannot give me an update nor feedback on any action taken but the team that deals with "bad merchants" has been informed.
I hold Pinterest accountable for enabling these companies to scam customers as they continue to allow them advertise on Pinterest. This must not be allowed to continue as the customers must have recourse when they are being scammed and Pinterest must vet the merchants and take their customer complaints seriously or they are complicit in the fraudulent activity.
- Great imagery used by merchants
- Stolen imagery from genuine website used on pinterest
Preferred solution: Deliver product or service ordered
User's recommendation: Do not purchase any jewellery without checking reviews on the merchant - majority are fraudulent sellers from ***. Pinterest are not interested in their duty of care to customers, but more interested in the financial gains. Have a look at what several companies are advertising on their website in the first image. The second one is what I actually received.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: I launched an ad campaign with this highlyy reputable company? I had difficulties trying to direct customers to my prouduct's URL. I begged, for help 5 time. No help. But they billed me anyway.
- Reviewer alleges fraud; FTC complaint planned.
- Help requests ignored for two weeks.
- Ad issues surfaced after funds ran out.
As I have explained repeatedly, this is not Pinterest's fault. I didn't think tha theyy were replying to my request for help, but their response was going to my Spam folder. I repeat as I have done several times, that this is not Pinterest's fault, it is mine for not checking my Spam folder.
The company engages in fraudulent activities. They encourage their vendors to think that will receive help if needed.
But when help is needed they disappear. I have asked them to help me with a URL issue, five times! No response at all! And now after the ad has run for two weeks, only now are they telling me that my ad is being flagged for three errors!
When they exhausted my money they tell me there are errors? They are crooks! In 3-piece suits!
Andi I will file a complaint with the FTC. They are taking people's money and giving nothing in return, and that is a violation of the law.
User's recommendation: Do not waste your money on these crooks! They have no Help Support at all! And the little support that they offer is bogus. Save your advertising dollars on Facebook or some other reputable company that cares about its vendors.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sacramento, California
Resolved: Why was my Pinterest account suspended?...
Company fixed the issue and I have been provided with apology.
Why was my Pinterest account suspended? I've done nothing wrong.
I use Pinterest for recipes! Why am I suspended?
User's recommendation: They have no valid reason for their actions.
Same here Last year it happened to me and now this year
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sollentuna, Stockholm
Marketing of fraudent suppliers.
Pinterest takes no care or responsibility for the suppliers or sellers of goods. Any fraudent company may market to consumers and there is no relevant and direct way to report them and to get refunding or any kind of feedback ir information.
Glen Allen, Virginia
Pinterest widget not working
- The widget shows a cupcake and cannot be edited.
- The user deleted and reinstalled the app, restarted the phone, and verified no updates.
My widget is showing the cupcake and won't let me edit it. I've tried everything.
I have deleted them, and I've redownloaded the app.
After deleting, I've restarted my phone. There's no app updates, and my phone is updated.
Tampa, Florida
Some made an account using my name and information and I what it taken down or deleted
I was trying to call because I want this account taken down. They are using my name and information and they created this account.
It is very inappropriate and I would like it taken down. Thank you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sycamore, Ohio
Go back to the way you were
Far too much bait and hook activity. When clicking on an image for further info, the resulting pop-up frequently has little or nothing to do with the 'catch your eye' posted image.
User's recommendation: Lots of bait and switch going on at the site.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Jacksonville, Florida
Failure to receive purchase
I made a transaction on Pinterest and purchased a pair of Louis Vuitton Jordans and haven't received a confirmation number, an account number, or a confirmation email. The money was deducted from my account and I have yet to receive my purchase. I don't know how to track my package and I do not contact representative
- Nice product diversity
- No easy method of getting purchased items or speaking with a customer service representative
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Newport News, Virginia
Purchased the product and never received it The merchant took my money on April the 16th and will not give me a correct tracking number
Don't buy this product It is a scam! It is nothing as advertised and I received gray plastic that was so dull I could not dice anything so it's in the trash and I'll never order anything from Pinterest ever again! Trust me don't order this item!
Paid for a product that you sponsored on April the 16th and the merchant took my money and won't send the product or answer emails sent the wrong tracking number
User's recommendation: Do not purchase from the comp.TICTROVE FRAUDULANTe
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Plattsburgh, New York
Your new user interface (UI) makes...
The new user interface (UI) makes Pinterest completely unusable for Andriod devices as they've put the navigation buttons directly over the Andriod buttons!!!
Tell me everyone on your team uses an Apple, without telling me everyone on your design team uses an Apple.
Would be great if I could at least just use the app...
- Reliable
- Inspo
- Ui update clearly never beta tested on andriod
Preferred solution: Just fix it
Ocala, Florida
And I was ripped off
- A pin on the site claimed to be for Williams-Sonoma; orders placed but no communication.
- Williams-Sonoma says they have no idea what this is about.
There's a pin on your site that says it's for ***, I went on the site and ordered a couple of things and have heard nothing so I called ***-Sonoma and they have no idea what the *** I'm talking about
- Pro is the con
Preferred solution: Full refund
User's recommendation: Don't fall for anything that indicates *** is having a clearance or closing sale
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This happened to me too.