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Pinterest

www.pinterest.com
What is your customer experience with Pinterest?

Pinterest Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Pinterest has 1.9 star rating based on 740 customer reviews. Consumers are mostly dissatisfied.

  • 11% of users would likely recommend Pinterest to a friend or colleague.

  • Rating Distribution
  • Pros: Good application and good website, Lots of lovely pictures, Fun and useful.
    Cons: No customer service, Bad customer service, Lack of personalized support.

View full overview ›

Media from reviews

Pinterest - False image inaccurate description of wreath
Pinterest - False image inaccurate description of wreath - Image 2Pinterest - False image inaccurate description of wreath - Image 3Pinterest - Account Suspension need to reactivate it.Pinterest - Items were never deliveredPinterest - Items were never delivered - Image 2Pinterest - Items were never delivered - Image 3
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Top Pinterest Reviews

Positive Review

"Please correct the problem"

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I'm still unable to save pins from any source except for the Pinterest app. I used to save recipes from Food network, videos from YouTube, etc. I keep being...

Critical Review

"Account Suspension need to reactivate it."

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My newly created Pinterest accounts suspended, I didn't even post anything! And submitted several appeals but still didn't reactivated.

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Anonymous
map-marker Evansville, Indiana

False image inaccurate description of wreath

Pinterest - False image inaccurate description of wreath
Pinterest - False image inaccurate description of wreath - Image 2
Pinterest - False image inaccurate description of wreath - Image 3

The company is Nova Delight. Please review the picture that they have of a grapevine wreath with large bells, large pine cones greenery.

Also notice the size of the wreath with the woman carrying it over her shoulder. I paid almost $50 for a rate that is 13 x 13 and couldve been bought at the dollar store. I will likely never order anything off of Pinterest again.

This company is located in China and is telling me that I must pay to send it back to them or I can keep it and they will refund me 10%. This is consumer fraud.

View full review

User's recommendation: Nova Delight Products are NOT as advertised

Mathew M Rjf
map-marker Queens, New York

Items were never delivered

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The items I ordered were not delivered: $74, $76, $68 backpacks, pairs of sneakers, etc. Wondering where my items are?

View full review
Loss:
$500
Pros:
  • Nice products
Cons:
  • Where is my delivery

Preferred solution: Deliver product or service ordered

User's recommendation: call pinterest and confirm

Bernadine A Qul

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Lubbock, Texas

Old phone number does not let me sign in

Pinterest - Old phone number does not let me sign in
Pinterest - Old phone number does not let me sign in - Image 2
Pinterest - Old phone number does not let me sign in - Image 3
Updated by user Oct 29, 2025

Deleted Pinterest. Will try to get back on in a month or so.

Updated by user Oct 15, 2025

Seems to be no customer service.

Original review Oct 14, 2025

An old phone number is still listed with ending number 46. My current phone number's last two digits are 68. This does not allow me to obtain the verification code.

View full review
Pros:
  • Recipes we love
  • Varied information sections
Cons:
  • None until now

Preferred solution: Access to my WONDERFUL account.

Phyllis H Oqt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Problem with vendor Ticket #1542****

Placed order to James & Olivia Boutique UK through Pinterest on Set. 3 2025.

Never received order confirmation or tracking number for item. The money was removed from my bank account and they are say through email that no order was placed. I have notified my bank and they are investigating.

Im trying to give information to Pinterest.. item ordered, cost and email communication with this vendor, to help resolve this issue and receive refund.

View full review
Loss:
$60
Pros:
  • Nice items
Cons:
  • Are pinterest vendors vetted

Preferred solution: Full refund

User's recommendation: Make it easier to get help from Pinterest customer service for consumers.

Olan Qdd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Sold me nonsense fake goods

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Pinterest - Sold me nonsense fake goods

I bought items from Pinterest from a company called keluodaofficial@***l, the call themselves KELUODA, I believe they are Chinese and what they do is they lure you with pictures of products that are very enticing and being Pinterest you think you're getting genuine goods but it turns out to be quite the opposite, fake , under quality , duplicates. Absolute nonsense.

View full review

User's recommendation: Don't get scammed, they are fake Chinese crap.

Elina Mqe

Most retailers that are on Pinterest that sell cowboy boots and clothing are fake. They’re just there to scam you out of your money.

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Most retailers that are on Pinterest that sell cowboy boots and clothing are fake....
Most retailers that are on Pinterest that sell cowboy boots and clothing are... - Image 2
Most retailers that are on Pinterest that sell cowboy boots and clothing are... - Image 3

I ordered boots from Bubbel ill need to find out. It was just a scam.

I spent $108 for a pair of cowboy boots and sent me a pair of cowboy boots that might be worth five bucks and then told me if I wanted my money back. Id have to send those back and I didnt order them and they told me that they didnt have the materials to make them but you have 18 other companies advertising the same boots.

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User's recommendation: Don’t buy any thing from Pinterest by way your shoes, boots clothing, unless you check out to see if the retailers legit.

Claudia F Nrg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Suspended account

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Updated by user Nov 23, 2025

Had several written communications with both seller and Pintrest customer service. This was an issue of harassment from the seller regarding a return.

Pintrest did nothing for me. I was really disappointed in the way they handled the dispute with the seller who I so unpleasant that if I was with pintrest I would ban them as a seller.

Original review Nov 08, 2025

I was suddenly suspended. Hadn't even been on the site.

They refused to lift the suspension and gave me no reason for it.

I checked their policies and I have not violated any of those. So!

View full review
Pros:
  • Keeping recipes
Cons:
  • Suspension for no reason

Preferred solution: Apology

User's recommendation: Shade

Elina Mqe

Voice of concern.

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Pinterest - Voice of concern.
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Pinterest - Voice of concern. - Image 3

You have several companies on Pinterest that are selling boots that does not have them in stock. They send you anything usually cheap boot or sometimes nothing. They refuse to return your money and theyre just a fraud.

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User's recommendation: don’t buy anything from Pinterest

Tammy N Yjc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Knowing your age helps keep Pinterest safe for everyone. It won't be visible to others. Oops! Looks like you aren't eligible to join Pinterest right now. Use your own birthdate, even if this is a busi

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Knowing your age helps keep Pinterest safe for everyone. It won't be visible to others....

Knowing your age helps keep Pinterest safe for everyone. It won't be visible to others.

Oops! Looks like you aren't eligible to join Pinterest right now.

Use your own birthdate, even if this is a business account.

View full review

User's recommendation: Tammy

Mia U Mye

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Pinterest won’t give me my account back

Pinterest won’t give me my account back
Updated by user Aug 27, 2025

Nothing has happened yet

Updated by user Aug 27, 2025

Still haven’t heard from pintrest

Original review Aug 24, 2025

Pinterest won't give me my account back because I got hacked. I'm sure I got hacked because all of a sudden Pinterest locks me out and says that I posted something that didn't violate Pinterest, even though I only posted a few posts that were collages of room decor and my profile picture was a Sony Angel.

I don't think there's anything inappropriate in that or that violates Pinterest. I have seen so many accounts with Sony Angels and most definitely collages, so why am I the one to violate Pinterest?

View full review
Pros:
  • I get to pin thru ideas
Cons:
  • I cant do it anymore

Preferred solution: My account back

1 comment
Mia U Mye

I still haven’t gotten an email from Pinterest

Edward C Oiu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Modesto, California

These dastardly have completely scammed not only myself but hundreds of people and pinterest knowing about these dastardly has done nothing!!! I hold pinterest responsible and in charge of refunds

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Completely scammed out of ALLOT OF MONEYYOUR CUSTOMERS ARE GETTING SCAMMED OUT OF ALLOT OF THEIR HARD EARNED MONEY!!! I HAVE TRIED SEVERAL TIMES TO GET SOME KIND OF CUSTOMER SERVICE FROM NOT ONLY PINTEREST BUT FROM THIS *** SCAMMING COMPANY " FULANDA" AND ALL THIER ASSOCIATED COMPANIES THAT THEY HIDE BEHIND!!!

View full review
Loss:
$300
Pros:
  • Beatiful artwork
Cons:
  • Absolutely no responcibility for allowing scammers to use thier services

Preferred solution: Full refund

Resolved
Suzanne S Qmz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Paso Robles, California

Resolved: I still need help

Updated by user Nov 23, 2025

My account was reactivated and should not have been deactivated in the first place. I'm not sure how it resolved. All I know.Is I have my account back.

Original review Nov 08, 2025

I need to speak to a live agent and have requested maybe a phone call? 805.423.3536

I haven't done anything in the line of spam... I'm a sixty four year old disabled woman who is simply wanting to enjoy time looking at pins that are in my interest.

View full review
Alvan n

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

People are sharing my pictures on there boards I want to delete all my pictures on Pinterest

People are sharing my pictures on there boards I want to delete all my pictures on...

I have tried to report my problem, but I haven't got any help. Please, for my future life, I need you to help me and remove all my pictures.

People are downloading them and using them on their pages, posting my pictures on sexual activities. I even tried to text some people who are using my pictures on Pinterest, but they refused to remove them, and they're still sharing.

View full review

User's recommendation: I want to be helped

Shyanna Nkx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Regarding my old account and see If can getting back thanks

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I had another account before and all off sadden they completely close my account and I did not do anything

View full review
Adlemi M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sioux Center, Iowa

Billing

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I was charged on an ad campaign, but I had disabled and deleted all my pins. All that is left is the name of crafts for families.

Money was taken out of my account yesterday from my college fund.

It's been taken out this month and two months ago. I would like my money returned.

View full review
Loss:
$94
Pros:
  • Great website
Cons:
  • Hard understand instructions and receive help

Preferred solution: Full refund

SARAH G Fcg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Tavistock, Devon

My account

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My daughter has had an account for years with Pinterest and had a different email address at the start, which she can no longer access. Pinterest changed her login details and sent them to her original email, which she can't access, so she has lost everything and tried to contact the company, but no one has replied to her.

She is very upset as it's years of all her pins in folders all gone just because they won't send her login details to her current email or even reply to her! Crazy.

View full review

Preferred solution: my daughters pinterest account resent to her new email so she can access it

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