Pinterest Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
Pinterest has a 1.9 star rating from 611 reviews, with about 11% of users likely to recommend; most feedback is negative and unfavorable.
Positive Feedback
Users praise the app and website design, calling it fun with lots of lovely pictures and useful features for discovery.
Negative Feedback / Risk Areas
- Frequent Pinterest customer complaints cite poor or nonexistent customer service and account deactivation issues.
- Many report scams from merchants, missing deliveries, and demands for refunds with little billing or refund resolution.
- Problems include misleading ads, difficulty with account recovery, and inadequate support for ad campaigns and subscriptions.
Key Takeaways for Future Customers
- Check seller credibility on listings before purchasing and expect to pursue refunds independently.
- Prepare for limited live support; keep payment records and monitor billing closely.
- Review recent Pinterest reviews and account policies before relying on the platform for commerce or memberships.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
Pinterest has a 1.9 star rating from 611 reviews, with about 11% of users likely to recommend; most feedback is negative and unfavorable.
Positive Feedback
Users praise the app and website design, calling it fun with lots of lovely pictures and useful features for discovery.
Negative Feedback / Risk Areas
- Frequent Pinterest customer complaints cite poor or nonexistent customer service and account deactivation issues.
- Many report scams from merchants, missing deliveries, and demands for refunds with little billing or refund resolution.
- Problems include misleading ads, difficulty with account recovery, and inadequate support for ad campaigns and subscriptions.
Key Takeaways for Future Customers
- Check seller credibility on listings before purchasing and expect to pursue refunds independently.
- Prepare for limited live support; keep payment records and monitor billing closely.
- Review recent Pinterest reviews and account policies before relying on the platform for commerce or memberships.
Media from reviews
Euless, Texas
Complaint
I had too many steps to go through before I finally talked to a live person and then he said he wasn't affiliated with and not familiar with Pintest. I need to talk to someone from Pinterest please. Mark Warren 817-905-****.
User's recommendation: None.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: I launched an ad campaign with this highlyy reputable company? I had difficulties trying to direct customers to my prouduct's URL. I begged, for help 5 time. No help. But they billed me anyway.
As I have explained repeatedly, this is not Pinterest's fault. I didn't think tha theyy were replying to my request for help, but their response was going to my Spam folder. I repeat as I have done several times, that this is not Pinterest's fault, it is mine for not checking my Spam folder.
The company engages in fraudulent activities. They encourage their vendors to think that will receive help if needed.
But when help is needed they disappear. I have asked them to help me with a URL issue, five times! No response at all! And now after the ad has run for two weeks, only now are they telling me that my ad is being flagged for three errors!
When they exhausted my money they tell me there are errors? They are crooks! In 3-piece suits!
Andi I will file a complaint with the FTC. They are taking people's money and giving nothing in return, and that is a violation of the law.
User's recommendation: Do not waste your money on these crooks! They have no Help Support at all! And the little support that they offer is bogus. Save your advertising dollars on Facebook or some other reputable company that cares about its vendors.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Brent, Brent
No action taken by Pinterest against Merchants advertising fraudulently and scamming cusomers
I have provided Pinterest with full details of websites and companies that are advertising jewellery on their platform. I have provided images of what they have advertised and what I have received having paid a significant amount of money..
I have provided names of 4 different companies selling the same products. I have asked them to take action, if they are unable to get my money back at least stop them scamming other customers. They have said that they cannot give me an update nor feedback on any action taken but the team that deals with "bad merchants" has been informed.
I hold Pinterest accountable for enabling these companies to scam customers as they continue to allow them advertise on Pinterest. This must not be allowed to continue as the customers must have recourse when they are being scammed and Pinterest must vet the merchants and take their customer complaints seriously or they are complicit in the fraudulent activity.
- Great imagery used by merchants
- Stolen imagery from genuine website used on pinterest
Preferred solution: Deliver product or service ordered
User's recommendation: Do not purchase any jewellery without checking reviews on the merchant - majority are fraudulent sellers from China. Pinterest are not interested in their duty of care to customers, but more interested in the financial gains. Have a look at what several companies are advertising on their website in the first image. The second one is what I actually received.
Queens, New York
Items were never delivered
The items I ordered were not delivered: $74, $76, $68 backpacks, pairs of sneakers, etc. Wondering where my items are?
- Nice products
- Where is my delivery
Preferred solution: Deliver product or service ordered
User's recommendation: call pinterest and confirm
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Brent, Brent
Fraudulent Sellers advertising on Pinterest
Pinterest hosts companies who are using images lifted from elsewhere and creating catalogues of jewellery. I have contact Pinterest giving them the websites, the names images what they advertised for sale and what I actually received. Pinterest said that they have passed on to the team that deals with bad merchants but could not tell me if they would be sanctioned, if they could assist with the refund or removal of their products,
Both companies are advertising on Pinterest the same products and there is no way of getting in touch with Pinterest - so they are enabling fraudulent activity. These companies appear to be stealing images, advertising product, taking money and not delivering or sending inferior items. It is also Pinterest that should be held accountable for taking fees I am certain to advertise on their platform. Why doesn't Pinterest have a way so that customers can report fraudulent sellers and stop customers being fleeced.
I have reported Royaura on here and have done the same for Sienna Jewels. Please do not purchase anything from them, they are just total scammers and Pinterest are enablers.
User's recommendation: Beware of Sellers on PINTEREST
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Kalamazoo, Michigan
When I was going threw pics to make an edit of Sukuna (anime character) it said the next day I violated rules?!
Don't make the mistake of people looking through pictures and saying they violated rules by making an edit.
Preferred solution: Apology
User's recommendation: Dont let the tell you what you can or can’t do just because you made an edit!
Bollington, Cheshire East
My account got deactivated idk why
I LOVED Pinterest, holy *** I loved it. And yesterday I just got randomly deactivated?!
Tf? I emailed Pinterest and they didn't even reply.
They don't care they just want money with the basically *** adverts they get it's so stupid. Help I didn't even do anything bad just from swearing at kids but over ppl do that
User's recommendation: Bruh they won't help
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Montreal, Quebec
Advertised
Cold water creek a well known company, advertises on
Pinterest and I placed 2 orders December 2 and 3 and never received them plus no email updates. Yesterday I reached the company with all my details and they do not have those orders.They said I was tricked and should be more careful! The name appearing now on your Coldwatercreek ads show mamataverse.com.
I do not like the name PISSED.
User's recommendation: Use it with pleasure but lately there is a glitch so 4 stars
Reno, Nevada
Purchase a reborn baby
Hello! I have a special reborn baby in my cart!
I cannot find my cart in my account! Can you help me purchase the baby? Or send me my cart by the computer? So I can buy the baby?
Thank you!
Patricia Hollman
- Im not sure yet
Preferred solution: Deliver product or service ordered
User's recommendation: Buy immediately,
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lubbock, Texas
Old phone number does not let me sign in
Deleted Pinterest. Will try to get back on in a month or so.
Seems to be no customer service.
An old phone number is still listed with ending number 46. My current phone number's last two digits are 68. This does not allow me to obtain the verification code.
- Varied information sections
- Recipes we love
- None until now
Preferred solution: Access to my WONDERFUL account.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Barnsley, Barnsley
False advertising.
I watched a video and then purchased what was supposed to be a welder/cutter. I waited and received the item, and it doesn't do any of the things I was shown it doing.
Marnetic is the company/seller. This is blatant false advertising and should be removed.
Preferred solution: I want what was shown . Maybe I got what I paid for, but that's what I was asked for.
User's recommendation: It's a soldering iron and not a welder/cutter.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Shreveport, Louisiana
Cannot login
Pinterest has removed the Facebook login method which is how logged in and now I cant get into my account and when I try to recover it the email associated is no longer in use so I have no way to access my account anymore. I am extremely pissed off right now Pinterest count your days.
Preferred solution: The Facebook login back
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Big Rapids, Michigan
Co. Selling Coldwater Creek clothing,called Imperger at 991 Rocky Rd., Milwaukee, Wi. Is a fraud. They charged $67.00 to my Visa account. Nto way to contact them. They are a fraud. Want refunded
Company poising as legitimate clothing company.
They list an e mail as Impugner1@***.com.
Phone # 414-335-****
I got scammed.
Please remove them from -Pinterest so no one else gets scammed.
Thank you.
Pamnewbury01@***.com
I would appreciate you reaching out to me.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerShame on you
I have really had enough of AI. Never know if something is real or not. 15 years I have deleted my account
Since AI has been invading Pinterest, the information is HORRIBLE & disrespectful. Plain and simple.
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGreat service.
Pinterest was sending the replies to my email to my Spam folder. They were replying to my complaints, but their response was going to Spam.
I have changed my mind about their service. It is good.
User's recommendation: Place your trust in Pinterest
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Paducah, Kentucky
Bring back the old format of Pinterest!!!!
The new Pinterest format is the pits. I no longer enjoy getting on Pinterest because all it is is scam ads and ads and ads and ads and ads.
Please go back to the old format that you had for people could post their interest in directions and how to do things that made Pinterest fun and enjoyable. I hardly get on Pinterest anymore because its a hassle and its uninteresting.
Companies Similar to Pinterest
“I recently just created an Instagram account, using my phone number for a login option. When I created a...“
Etsy
“I havent received my refund yet on my products. I requested a refund from my bank and I never received...“
YouTube
“I don't know what happened but when I went to my YouTube my account doesn't let me sign back in it said...“
Amazon
“I can remember when Amazon was a genuinely good company that trusted and believed in their customers....“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
I order new york redbull pillow and never got it i need my money back