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Pinterest

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What is your customer experience with Pinterest?

Pinterest Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Pinterest has 2.0 star rating based on 685 customer reviews. Consumers are mostly dissatisfied.

  • 11% of users would likely recommend Pinterest to a friend or colleague.

  • Rating Distribution
  • Pros: Good application and good website, Lots of lovely pictures, Fun and useful.
    Cons: No customer service, Bad customer service, Lack of personalized support.

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Media from reviews

Pinterest - Account Deactivated
Pinterest - Account Deactivated - Image 2Glitch in Pinterest boardsGlitch in Pinterest boards - Image 2Pinterest - Removed imagesPinterest - Tiffanydevries5@***.comPinterest - Scam LLBean
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Top Pinterest Reviews

Positive Review

"Please include a picture of the pin that was removed."

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I adore Pinterest! Love it! I'm on it daily. But sometimes they take down a pin (picture) and then send me an email about it without giving any details. I sent...

Critical Review

"Wrongly accused!!"

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A couple of years ago I received a message stating that a post that I made went against the company rules. I sent a message to advise them that I did not any...

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June P Jix

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Wrongly accused!!

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A couple of years ago I received a message stating that a post that I made went against the company rules. I sent a message to advise them that I did not any post that was inappropriate., and I closed my account, Recently I received the SAME message, I think that it was human error that caused this issue, as AI, and computers do NOT have the ability to send out these types of messages at this present time.

They spit out was was programmed into them. This is aggravating, and annoying!!

View full review
Cons:
  • Being wrongly accused

Preferred solution: Apology

User's recommendation: Don't use the sight and if you do don't make any post at all!!

Caylee T Mab

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Virginia Beach, Virginia

Account Deactivated

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Pinterest - Account Deactivated
Pinterest - Account Deactivated - Image 2
Original review updated Jun 10, 2025

Was trying to edit my age on Pinterest (my mother put my frist age wrong) , using the third party I did the face scan and Card scan. Everytime kept getting saying "Got it!

We will review the information and get back to you". Not even 5 minutes later I get a automatic email saying you account was deactivated. Went to appeal yesterday so i haven't heard anything yet, The ID i used was my learners permit (My mother wanted me to use it to change my age my mother also told me it was a state ID so i picked that option.)They said I broke rules and regulations and that I have posted stuff that went against there terms of service when I have only been drawing a black female character with other character like Luffy from one piece and other characters.

(my mother actually encouraged me to start posting and gave me permission ) . They also said they couldn't confirm i wasnt old enough...(i am 15 and in the permit has a photo of me, my age and birthday, only difference is that im not wearing my glasses in my permit photo due the glare.)

Please solve this.

View full review
Cons:
  • Ai art posted on the cite
  • Robotic responses
  • Loosing my account

Preferred solution: Reactivate my account back.

User's recommendation: If you are trying to change your age do not do it. Its not worth it i would have just rather left it alone if i knew this would happen but I didn't want to get banned for lying...

Gabriela S Jsv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My account was deactivated

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Pinterest - My account was deactivated
Pinterest - My account was deactivated - Image 2

I have had my account for over a year now, and the app is great; it's so much fun I never get bored by it. However, a few days ago, I tried to log in to do some scrolling, and the app tells me that my account was deactivated since I have apparently violated some of their policies.

I wasn't aware of this happening, and I'm sure that I haven't done anything wrong on this app. Obviously, I am very confused at first and think that it might just be a glitch, but I end up emailing the company, letting them know what had happened, and I get an email back letting me know that my account was suspended and that they will get back to me. I have been emailing the company quite a lot since I really don't want to lose my account but haven't really gotten anywhere. I still can't access my account, and the company hasn't really gotten back to me.

I'm not sure if this is relevant or if it goes against any of their policies, but I will also mention that a few days before my account was deactivated, I also installed the app on my iPad, and everything was working perfectly for a while until this happened. I'm not sure if this has anything to do with the app being installed on two devices, and even if it does, I wasn't let know that something could have happened to my account because of it. Now I can't log in to my account on my phone (Android) or iPad either. I am more disappointed than angry since this is a great app, and I would and have recommended it to my family and friends.

However, this is really upsetting to me since that account had lots of things saved on it, and it was very dear to me. I really hope that I don't end up losing a whole year's worth of memories permanently over something that I wasn't aware of doing, and that they unsuspend my account or at least make the effort to get back to me and not make another AI email me.

View full review
Pros:
  • Pinterest is just so much fun in general
  • Creating your own boards with your own ideas
  • Saving ideas and building your own personality
Cons:
  • Up until my account was suspended there was absolutely no cons

Preferred solution: My account unsuspended

User's recommendation: I would definitely recommend this app and have already in the past to others but Pinterest I've heard of other accounts being suspended wrongly and I am begging for you to fix this problem since it would be such a shame for so many to lose their dear accounts.

Linda H Jat

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Scam LLBean

Pinterest - Scam LLBean
Pinterest - Scam LLBean - Image 2
Pinterest - Scam LLBean - Image 3

Hi, Recently, on the 23rd of May I made a purchase from llBean 72hr. Sale & would like to know if this site is a scam.

After making my purchase, a friend told me it was a scam, but I have already made my order & they accepted my credit card. I thought I could trust Pinterest & your ads, because I have made other purchases in the past on several other sites. I did call my credit card & now have a dispute filed, but I think you should know whats going on so others dont fall victim. I have to admit it was stupid of me to think these prices were legit, but I've had breast cancer, a mastectomy, & full knee replacement so I thought it would be nice to order clothes for next winter vacation.

I'm also a senior & should have known it was to good to be true, but again I trusted Pinterest.

I tried to cancel my order, but they already issued a payment thats actually pending & the order hasnt shipped yet. Right now its $50 & change, but they have my personal info & that worries me.

Thanks

Linda

View full review
Loss:
$51
Pros:
  • Hair styles
  • & more
  • Ideas

Preferred solution: Full refund

User's recommendation: This site is a scam, do not order from them it's out of Singapore, not llBean.com.

4 comments
Guest

LOL....This is what you get. These scams work on the silly and ignorant who think that they're getting over on a business. You asked for this...

Guest
reply icon Replying to comment of Guest-2699144

Silly, yes...Ignorant no...Just looking for honesty.

Guest
reply icon Replying to comment of Guest-2699153

I didn’t make the comment but I’m sure (and I agree) they meant “lacking awareness “ not “rude” as I think you are taking it. The fact that you did not verify the sale existed on their verified site illustrates so.

Guest
reply icon Replying to comment of Guest-2699153

Pinterest is very transparent in their terms and conditions for ads. A pin cannot offer to sell anything that is harmful.

A pin cannot imply or state that the offer is sanctioned or endorsed by Pinterest. The first stipulation is easy. The second?

Visit the official site in a new tab or window. Do not click on the link.

View more comments (3)
Cathy A Owb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

What DID YOU DO TO YOUR PINTEREST PAGE???

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What DID YOU DO TO YOUR PINTEREST PAGE???

I have been loving your Pinterest page for years! It's an important part of my business for inspiration and also planning our projects.

Over the last few days, I have been unable to access pins when I click on them. On my computer, if I find a picture I want to enlarge and possibly explore the website (or whatever), the picture I click on completely disappears! If you guys planned for this to happen, it is possibly one of the most stupid decisions I've ever heard of. You have made it harder to use Pinterest.

Why? My mobile app got weird too. It's definitely more difficult to click on a picture and explore or save, etc. Why?

Please go back to the previous edition of Pinterest. It was easy to use, and I loved it.

Please go back to the original... Cathy

View full review
Pros:
  • I love the incredible ideas and rapid ai response to searches
Cons:
  • I hate the new updates you did on both the laptop and mobile app

Preferred solution: Please fix your current running program for Pinterest on both the computer and mobile app

User's recommendation: Please join with me and ask Pinterest to go back to their previous program

mayhem h

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Random Account Deactivation

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Pinterest - Random Account Deactivation

My account was unfairly deactivated as apart of the mass banning, and they refused to give it back because I "violated the guidelines" but it's mainly because of other people's pins that I've saved; and instead of solely punishing the person who uploaded the pin it punishes everyone involved which is ludicrous. I've had my pinterest for years and I've collected years of references and they're all gone.

Plus their customer service sucks; they take days to respond and refuse to elaborate on anything. It's crazy how they treat their userbase so horribly.

View full review
Pros:
  • You can organize your thoughts
Cons:
  • Treat their userbase horribly

Preferred solution: My account back

Courtney E Pyb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

It deactivated my account for no reason

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Pinterest - It deactivated my account for no reason

Hi I have had this app for a good while now, and I have never had this happen to me before. I was minding my business, and I was going on Pinterest to get an idea for an outfit in a game and when I tried to go into it.

It said that my account was deactivated, and I was like maybe it's a glitch, so I got rid of it and got it back and when I tried to log back into it. It said the same thing. And I was like I didn't do anything to get it deactivated and there was no reason for it to be deactivated. And they didn't even give me a warning that they were going to deactivate my account, so I'm confused on why they did that.

They also didn't give me a reason why it was getting deactivated. So please fix my account please, or I'm going to call and give you guys a piece of my mind, and I'm being nice as possible so get back to me soon thank you!!!

View full review
Pros:
  • Finding all the things i need
Cons:
  • Getting my account deactivated for no reason

Preferred solution: I would like my account to be reactivated

User's recommendation: To get my account reactivated

Nylah F

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Pinterest deactivated my account

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Pinterest deactivated my account
Pinterest deactivated my account - Image 2
Pinterest deactivated my account - Image 3
Pinterest deactivated my account - Image 4

I went to go open the Pinterest app, and it logged me out, so I logged back in, and it said my account was deactivated. But I never deactivated my account, so I sent an email to fill out a report, and they emailed me back saying my message didn't go through when they emailed me saying they got my report.

So they told me to fill it out again, so I did that, but they emailed me saying they didn't get my message and they want me to fill it out again. So I tried to call Pinterest, but the first time they hung up on me.

Then the second time they answered, but then they hung up, and I'm just trying to figure out why my account got deactivated or suspended when I didn't do anything. I just scroll through Pinterest and look at pins.

View full review
Pros:
  • Looking for stuff or things you like
Cons:
  • Sometimes not being helpful

Preferred solution: My account back

User's recommendation: Have a good day

India W Oks

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Plano, Texas

Glitch in Pinterest boards

Glitch in Pinterest boards
Glitch in Pinterest boards - Image 2

I have been dealing with unwanted boards that I never created named social. I tried deleting or at least making all three boards private to try and get rid of them, it continues to add boards.

I need to resolve this issue because I have worked hard on my Pinterest to keep it nice and neat. I dont want to continue to deal with boards I never created, and cannot delete.

Please help me figure out how to get MY PINTEREST back to where it should be. Only edited under my control because its my account, thank you

View full review
Brier Szy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ontario, New York

Deactivated my account for no reason and has not given it back

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Pinterest - Deactivated my account for no reason and has not given it back

They have deactivated my original account for what seems to be no reason. I have tried for weeks to get into my account and reactivate it, but they haven't helped me, I've emailed and tried to call but have gotten nothing in turn.

I truly just want my account reactivated, I have quite a lot on it.

Not only that, but I've had that account for years, so I have many things on it. I deleted and redownload it and everything.

View full review

User's recommendation: Just don't do any literally anything, don't comment, don't talk, don't save, don't anything.

John A Gjd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Kings Park, New York

Removed images

Pinterest - Removed images

Hello, I am making this message because so many of my saved pins were removed. It is unnecessary, they were just animals drawn next to children.

If you look at the photos, there's nothing to remove.

Not only these but so many pins just get removed abruptly. Could they atleast be previewed to me so i can download the images?

View full review
Tiffany S Fkk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Tiffanydevries5@***.com

Pinterest - Tiffanydevries5@***.com

I found something I think is inappropriate on my cake, daddy. There shouldn't be inappropriate stuff on Pinterest.

What if a little kid is sitting next to you and asks you what the picture means? I don't know what it means, but to me, it sounds inappropriate.

Please get rid of this kind of stuff. Thank you.

View full review

Preferred solution: Apology

Samonyai W

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Pinterest account appeal

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Pinterest account appeal

Dear Pinterest support,

I believe the AI system in Pinterest mistakenly suspended my Pinterest account, and I would love for it to be reviewed and reactivated.

I believe AI accidentally mistook a lot of the K-pop pictures and videos as adult content.

Dear Pinterest support,

I also inform you that my Pinterest account (samonyaiwilliams@***.com) has been suspended for the last few weeks. I just found out a week ago that it was suspended, and I was extremely surprised and saddened. I have been using Pinterest since I was in middle school. I don't want to create a new account. I want my old account back. It has so many memories, videos, and pictures that I've been saving since middle school. I followed the Pinterest policy and community guidelines.

Due respect, please forgive me if I ever made a mistake. If you give me back my account, I will be able to fix the mistake and will not make any future mistakes ever again. Please respond quickly to my email; that would mean a lot to me. Thank you so much.

Regards, Samonyai Williams

View full review
Cons:
  • Will randomly banned you

Preferred solution: Account got ban

Josiah D Juq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Detroit, Michigan

Search Engine Optimization

Pinterest - Search Engine Optimization

I'm a popular basketball player and have multiple sites of videos, pictures, and information about me. I used Pinterest to help get my pictures out more, and I haven't seen them on Google when I looked up my name.

Everything is public, and I've made multiple posts with my name behind it.

Can you please fix this and make sure my picture pops up on Google when I search my name?

Josiah Dunbar

View full review
Aricka Jbs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Diego, California

I made a purchase on Pinterest. The merchant is a known scammerwn scammer

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I made a purchase on Pinterest. The merchant is a known scammerwn scammer

I was trying to advise Pinterest of a merchant who is a known scammer, per my bank. Pinterest didn't answer my phone call.

I tried to submit my claim at your website Cust Serv.

But there is NO submit button. Very disappointed and I deleted Pinterest app.

View full review
Loss:
$49
Cons:
  • Scammers

Preferred solution: Full refund

Resolved
R. Eric B

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hillsboro, Oregon

Resolved: Missing content from my account

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Updated by user Jun 09, 2025

Company fixed the issue and I have been provided with other. It was all my problem for some silly reason I didn't stop to think that a second device would mean starting a second account my bad I'm not the sharpest tool in the shed and I love Pinterest that's where I get a lot of my material. Note to others if you're using a second device you'll have to create a new account but everybody else is smart enough to probably realize that it's just I didn't stop to think about it my impulsiveness got me in trouble.

Original review May 25, 2025

I'm just curious why my complete list of boards from A to Z is not visible anymore I'm just curious why am I complete list of boards from A to Z is not here anymore

View full review

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