Contact Pinterest Customer Service
Pinterest Phone Numbers and Emails
Toll-Free Number:
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(800) 736-3001US, Canada, Puerto Rico
Customer Service:
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(650) 308-4604
Investors/ Franchasing:
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(781) 575-3100Non-US
Legal:
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(415) 762-7100DMCA Inquiries
Pinterest Emails:
Pinterest Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Pinterest Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Pinterest is 6503084604. 62% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 19% of customers reported contacting a real person successfully.
The average hold time is more than 30 min. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Pinterest may ask you for the following information to identify you as a customer: first and last name, email or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Pinterest Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Pinterest is 6503084604. 62% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 19% of customers reported contacting a real person successfully.
The average hold time is more than 30 min. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Pinterest may ask you for the following information to identify you as a customer: first and last name, email or address or zip code.
People call Pinterest mainly because of account, request for information and activation/ cancellation.
4% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Pinterest is accessibility@pinterest.com. 56% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as difficult.
Contact Information
Pinterest Website:
Pinterest Help Center:
Corporate Office Address:
Other Info (opening hours):
Mailing Address:
651 Brannan Street
San Francisco, CA 94107-1532
How Good is Pinterest's Customer Service?
Summary of Pinterest Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Pinterest?
Account Question:
- “I have another Pinterest account and I’m trying to merge the two”
- “My account is locked and I'm trying to get back into it and unlock it”
- “I’m calling because my account is locked and I’m trying to access it”
Request for Information Question:
- “Talk about my order”
- “Request to Reactivate My Pinterest Account”
- “Help my account suspended”
Activation/ Cancellation Question:
- “Cancel my Pinterest account and get my name and information off of the internet.”
- “To Reactivate MY ACCOUNT”
- “Reactivate my account”
Product/ Service Question:
- “Unable to order a item on your web site”
- “Trying to order an item”
- “Having trouble with my purchases that didn’t arrive and no tespinse”
Payments and Charges Question:
- “Pinterest is not accepting my payment and wants me to register a new number. I only have one card. It is the one registered already. I have the amount of funds in the bank. What is the problem?”
- “Not getting merchandise i paid for...”
- “Over charge”
Cards Question:
- “Can’t get into my pinterest account”
- “All my pins have disappeared”
- “Problem w my pin display- can't access to make or see my personal pin notes”
Shipping and Delivery Question:
- “Did not receive product”
- “Where is my order”
- “Order was not received”
Website/ Application Question:
- “Scam on your site”
- “Report a scam on their site.”
- “The app is not letting me in”
Return/ Replace Question:
- “Changed email”
- “I oder a ring from there and I need to return it to get the size”
- “Need to reset authentication due to change of phone number”
Refund Question:
- “Emergency refund”
- “Refund advertising”
- “Refund compaing”
Staff Question:
- “Major violations of Pinterest’s terms of service.”
- “Discontinue service”
- “Customer service. Wrong item”
Employment Question:
- “When do I get paid”
- “I'm enquiring for a friend living in Jamaica; about your online international job placements. How can someone living in Jamaica apply and submit an application for a remote/online job with Printerest?”
- “Want them to stop emailing me! This is a Job company email”
Other Question:
- “A reason too”
- “Can't order $54.99 4 Person Cart 120 mile cart”
- “Need new house”
Compare Pinterest Customer Service To
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