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Contact Pinterest Customer Service

Pinterest Phone Numbers and Emails

Toll-Free Number:

  • (800) 736-3001
    US, Canada, Puerto Rico
Call customer service
Send Message

Customer Service:

  • (650) 308-4604

Investors/ Franchising:

  • (781) 575-3100
    Non-US

Legal:

  • (415) 762-7100
    DMCA Inquiries

Pinterest Emails:

Accessibility
Legal
Trademark Inquiries
Media
Press Inquiries
copyright@pinterest.com
Copyright Infringement Inquiries
privacy-support@pinterest.com
Privacy Inquiries
Is this your business?

Pinterest Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Pinterest Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    88% phone 12% email
  • The best phone number to call Pinterest is 6503084604. 58% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 18% of customers reported contacting a real person successfully.

  • The average hold time is more than 30 min. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 2 minutes.

  • Be prepared for the call as Pinterest may ask you for the following information to identify you as a customer: first and last name, email or order id or tracking no.

View full overview ›

How to Contact Pinterest Customer Service?

Most Popular Number:

(800) 736-3001
US, Canada, Puerto Rico
Total calls: 4 231 Issues resolved: 59 Last call: Jan 13, 2026

You can call the Pinterest team at their toll-free number, which is 1-800-736-3001. This phone number is available 24 hours, seven days a week. The help phone number stated above is for users in the US, Canada, Puerto Rico. To share your trouble with Pinterest customer service, if you are from other locations, call the support team at 1-650-308-4604. If you contact the Pinterest help number outside business hours, you will be walked through by the automated caller to solve your problem.
If you are unable to establish a Pinterest contact, you can go through their Help Center on the website. You can then access the "Help" section located at the bottom of the page, navigate to "Contact Us" and choose from various options related to your issue. After selecting the relevant options, you must provide your full name, username, and email address. Next, you can describe your problems in detail and, if applicable, also attach screenshots, images, and videos. Once you submit the online contact form, the help center will review your request and get back to you.

At present, there is no Pinterest customer service chat. However, if you require assistance or have any queries related to company's services, you have alternative options to contact the Pinterest customer service team. You can submit an online request form available on the Pinterest website. Alternatively, you can use the online resources on the platform's website. The FAQ section features a well-curated list of the most common and frequently asked questions, which can help you resolve your issues.

If you need help with the list of FAQs, you can always submit an online form and receive assistance for your problems anytime. The Pinterest customer service team will review your request and respond to them as soon as possible.

Pinterest does not have a support email for direct communication. Instead, you are required to submit an online contact form through the official website. Once you have submitted the contact form, you can expect to receive a Pinterest contact email response from the support team. Whether you seek help creating or managing the Pins, troubleshooting login problems, or require information about the content policies, Pinterest help contact aims to provide a prompt response to enhance your experience on the platform. While submitting the online contact form, ensure you input all the details accurately to enable the support team from the Pinterest email contact to get back to you promptly.

PissedConsumer Club

Contact Information

Pinterest Website:

Pinterest Help Center:

Corporate Office Address:

Pinterest Inc.
505 Brannan Street
San Francisco, California 94107
United States

Other Info (opening hours):

Mailing Address:

651 Brannan Street

San Francisco, CA 94107-1532

More contact details

Pinterest Customer Service Reviews

1.7 / 5
Poor
Cherokee Hga
Co. Selling Coldwater Creek clothing,called Imperger at 991 Rocky Rd., Milwaukee, Wi. Is a fraud. They charged $67.00 to my Visa account. Nto way to contact them. They are a fraud. Want refunded
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

Company poising as legitimate clothing company.
They list an e mail as Impugner1@***.com.
Phone # 414-335-****
I got scammed.
Please remove them from -Pinterest so no one else gets scammed.
Thank you.
Pamnewbury01@***.com
I would appreciate you reaching out to me.

Adlemi M
Refund / billing
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Line was said to be busy even at different hours of morning or evening. I called for a week no answer.

Suzanne S Qmz
I still need help

I need to speak to a live agent and have requested maybe a phone call? 805.423.3536
I haven't done anything in the line of spam... I'm a sixty four year old disabled woman who is simply wanting to enjoy time looking at pins that are in my interest.

Gail O Hag
Unable to track an order for a poster
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

As I stated previously in my complaint, I purchased a poster several weeks ago for the No Kings rallies coming up this Saturday. The sign cost me $14, and I wanted to know when it would be delivered.

Your website is cumbersome to try to find a way to track an order. The two customer service numbers listed (1-80*-***-**** and 650-308-****) are not in service. In my opinion, that is no way to run a business.

Your customer service is terrible. At this point, I would never recommend this company.

How Good is Pinterest's Customer Service?

Pamela H Vxn
Pamela H Vxn
Feels Disappointed | Dec 31, 2025

Awful

Read full quote
Bernadine A Qul
Bernadine A Qul
Feels Disappointed | Oct 15, 2025

Seems to be no customer service.

Read full quote
Aravah D
Aravah D
Feels Disappointed | Oct 02, 2025

Didn’t speak to customer service

Read full quote
Jan A Wui
Jan A Wui
Feels Disappointed | Jun 23, 2025

There is no customer service available

Read full quote
Truett Hzi
Truett Hzi
Feels Disappointed | May 26, 2025

Will wait till Tuesday and try again.

Read full quote
Ramey Zkt
Ramey Zkt
Feels Neutral | May 21, 2025

Never had to deal with them before I don't know what I did to get suspended from the site

Read full quote

Summary of Pinterest Customer Service Calls

11.5K TOTAL
CALLS
01:38 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Pinterest?

Account Question:

  • “Account not found”
  • “I have received a strange report from Pinterest through my email”
  • “Password”

Request for Information Question:

  • “Need help finding an item”
  • “To talk to a representative”
  • “Can’t get a verification code”

Activation/ Cancellation Question:

  • “Reactivate Pinterest”
  • “$1400 stolen from me after canceling”
  • “Reactivation of my account”

Product/ Service Question:

  • “Technical support for issue with pinterest”
  • “Technical support”
  • “Complaint”

Payments and Charges Question:

  • “Chat hung up on me after I paid $5 and have not talked to anyone!!!!”
  • “Charge”
  • “Charge to account”

Cards Question:

  • “Seeking a Christmas card”
  • “My Pinterest is not let me sign up”
  • “My Pinterest is not working”

Shipping and Delivery Question:

  • “Item not received”
  • “Seeing if my shipment has been sent”
  • “Never recieved my package”

Website/ Application Question:

  • “Trouble getting app to work on new phone”
  • “Coldant install aa raha he”
  • “Robert a web site on their site it when in my account and double charge myaccount”

Return/ Replace Question:

  • “Need to change my old email to my new one”
  • “Change email address”
  • “Changed email address and can’t log in”

Refund Question:

  • “I would like a refund”
  • “I wanted my money back”
  • “Wanting a full refund”

Staff Question:

  • “Customer service”
  • “Major violations of Pinterest’s terms of service.”
  • “Discontinue service”

Employment Question:

  • “When do I get paid”
  • “I'm enquiring for a friend living in Jamaica; about your online international job placements. How can someone living in Jamaica apply and submit an application for a remote/online job with Printerest?”
  • “Want them to stop emailing me! This is a Job company email”

Other Question:

  • “My Accout”
  • “Helo with app”
  • “Chat hung up on me”

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