Skip to content
Write review For Business
  • Login

Contact Pinterest Customer Service

Pinterest Phone Numbers and Emails

Toll-Free Number:

  • (800) 736-3001
    US, Canada, Puerto Rico
Call customer service
Send Message

Customer Service:

  • (650) 308-4604

Investors/ Franchasing:

  • (781) 575-3100
    Non-US

Legal:

  • (415) 762-7100
    DMCA Inquiries

Pinterest Emails:

Accessibility
Legal
Trademark Inquiries
Media
Press Inquiries
copyright@pinterest.com
Copyright Infringement Inquiries
privacy-support@pinterest.com
Privacy Inquiries
Is this your business?

How to Contact Pinterest Customer Service?

Most Popular Number:

(800) 736-3001
US, Canada, Puerto Rico
Total calls: 3 627 Issues resolved: 50 Last call: Jul 10, 2025
author avatar
PissedConsumer Reporter

You can call the Pinterest team at their toll-free number, which is 1-800-736-3001. This phone number is available 24 hours, seven days a week. The help phone number stated above is for users in the US, Canada, Puerto Rico. To share your trouble with Pinterest customer service, if you are from other locations, call the support team at 1-650-308-4604. If you contact the Pinterest help number outside business hours, you will be walked through by the automated caller to solve your problem.
If you are unable to establish a Pinterest contact, you can go through their Help Center on the website. You can then access the "Help" section located at the bottom of the page, navigate to "Contact Us" and choose from various options related to your issue. After selecting the relevant options, you must provide your full name, username, and email address. Next, you can describe your problems in detail and, if applicable, also attach screenshots, images, and videos. Once you submit the online contact form, the help center will review your request and get back to you.

At present, there is no Pinterest customer service chat. However, if you require assistance or have any queries related to company's services, you have alternative options to contact the Pinterest customer service team. You can submit an online request form available on the Pinterest website. Alternatively, you can use the online resources on the platform's website. The FAQ section features a well-curated list of the most common and frequently asked questions, which can help you resolve your issues.

If you need help with the list of FAQs, you can always submit an online form and receive assistance for your problems anytime. The Pinterest customer service team will review your request and respond to them as soon as possible.

Pinterest does not have a support email for direct communication. Instead, you are required to submit an online contact form through the official website. Once you have submitted the contact form, you can expect to receive a Pinterest contact email response from the support team. Whether you seek help creating or managing the Pins, troubleshooting login problems, or require information about the content policies, Pinterest help contact aims to provide a prompt response to enhance your experience on the platform. While submitting the online contact form, ensure you input all the details accurately to enable the support team from the Pinterest email contact to get back to you promptly.

Pinterest Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Pinterest Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    88% phone 12% email
  • The best phone number to call Pinterest is 6503084604. 61% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 18% of customers reported contacting a real person successfully.

  • The average hold time is more than 30 min. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 2 minutes.

  • Be prepared for the call as Pinterest may ask you for the following information to identify you as a customer: first and last name, email or address or zip code.

View full overview ›
PissedConsumer Club

Contact Information

Pinterest Website:

Pinterest Help Center:

Corporate Office Address:

Pinterest Inc.
505 Brannan Street
San Francisco, California 94107
United States

Other Info (opening hours):

Mailing Address:

651 Brannan Street

San Francisco, CA 94107-1532

More contact details

Pinterest Customer Service Reviews

1.7 / 5
Poor
Jazzlyn Sez
No response

No concerns have been addressed we have had no assistance. Its ridiculous!

So having that service is totally ineffective.

Would not recommend to anyone. Dont know why they are recommended

Leonel Rmt
Disappointed

Worst customer service i've ever encountered! My account was blocked And I cannot get a straight answer.Or speak to a customer service person.

I've never posted anything on the site.And all I do is save creative ideas.

They are claiming I violated some policy , but yet they will not tell Is what exactly the infraction is, It would really Effective to be able to speak to an actual person. I've had my Pinterest account for many years.And i'm very sad and disappointed and frustrated

Sayde Gat
I lied using Pinterest but now it isn’t working properly and I have not been able to get any help

I find the current issue makes using Pinterest on my phone totally useless my Pinterest app on my iPad still works but I worry that something will happen to that as well

Alisa Ydl
HELP! I can’t live without my Pinterest

I have a new phone, phone number and had to change my email. In all that mess, Ive lost my original Pinterest account.

Ive saved for years and Id love to get it back.

Old email Devinvh@***.com, old phone 8/7917****. If you need a password, Ill have to reset.
CAN HOU HELP???

How Good is Pinterest's Customer Service?

Jan A Wui
Jan A Wui
Feels Disappointed | Jun 23, 2025

There is no customer service available

Read full quote
Truett Hzi
Truett Hzi
Feels Disappointed | May 26, 2025

Will wait till Tuesday and try again.

Read full quote
Ramey Zkt
Ramey Zkt
Feels Neutral | May 21, 2025

Never had to deal with them before I don't know what I did to get suspended from the site

Read full quote
Nikko Fan
Nikko Fan
Feels Disappointed | May 09, 2025

No tienes un número telefónico para llamar tienen tienen mensajes de debo Lucio y otras cosas y no funcionan quiero devolver lo que les compré y lo principal no tienen número de teléfono ni servicio al cliente que lama experiencia para el cliente gracias

Read full quote
Brelynn Pmh
Brelynn Pmh
Feels Disappointed | Apr 20, 2025

All the usual failings of IT: companies are glad to profit from advertising but unwilling to provide decent customer service.

Read full quote
Teela C Lrl
Teela C Lrl
Feels Disappointed | Apr 10, 2025

I am appalled by the lack of customer service support. They just take away my account because they assume I am spamming and when I try to appeal, they send an automated email response saying they have reviewed my request for appeal and decided to decline without any explanation. You cannot get ahold of an actual human being representing the company to resolve anything so you just have to accept that all of your content you have accumulated over the years is just erased. It’s asinine.

Read full quote

Summary of Pinterest Customer Service Calls

10.8K TOTAL
CALLS
01:23 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Pinterest?

Account Question:

  • “Profile”
  • “Pinterest isn't letting me sign in”
  • “Pintrest account”

Request for Information Question:

  • “I have a concern because I can’t see the Amazon affiliate link on my Pinterest business account and I was wondering why that is since I see it from my business account but not from a personal account?”
  • “Looking for my paid for product”
  • “I need help with my pinterest business account”

Activation/ Cancellation Question:

  • “Unsubscribe my email address”
  • “ReActivate”
  • “Cancel my account”

Product/ Service Question:

  • “Bying product sofa set”
  • “I have a problem with my Pinterest account. it has been deactivated”
  • “To get all their products”

Payments and Charges Question:

  • “I keep getting charged for an ad i made but i have deleted the account”
  • “I keep getting a charge for an ad i made but i have deleted the account and im still getting charged”
  • “Charges to my credit card”

Cards Question:

  • “Apparently my Pinterest accounts have been suspended first time ever I've been using this app forever by far my most only treasures app I think someone has hacked my phone t y”
  • “I can’t get into my pins”
  • Got a new phone, phone number and email.Now I don’t have my Pinterest account back. I’ve worked on it for years! I’m gonna cry if I can’t get it back. I LOVE PINTEREST!

Shipping and Delivery Question:

  • “It’s not coming up”
  • “I placed order have not got reply”
  • “I never got my parcel”

Website/ Application Question:

  • “Visit site button not available on current or saved”
  • “Give me back my Visit Site button”
  • “Pinterest pages not opening. Just reinstalled and still not working”

Return/ Replace Question:

  • “Changing phone number on two-factor authentification”
  • “Logged out of printerest due to incorrect email”
  • “Changed email”

Refund Question:

  • “Emergency refund”
  • “Refund advertising”
  • “Refund compaing”

Staff Question:

  • “Major violations of Pinterest’s terms of service.”
  • “Discontinue service”
  • “Customer service. Wrong item”

Employment Question:

  • “When do I get paid”
  • “I'm enquiring for a friend living in Jamaica; about your online international job placements. How can someone living in Jamaica apply and submit an application for a remote/online job with Printerest?”
  • “Want them to stop emailing me! This is a Job company email”

Other Question:

  • “Pinterest isn’t letting me sign”
  • “Ripped off by seller on Pinterest”
  • “Report”

Compare Pinterest Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Etsy
stars-rating-fill
1.5 out of 5
Write a review
Do you have something to say about Pinterest? What happened? What can we help you with?
Submit review Don't show this popup