Contact Pinterest Customer Service
How to Reach a Person at Pinterest
Verified Contact Information
Toll-Free Number:
-
1-800-736-3001US, Canada, Puerto Rico
Customer Service:
-
1-650-308-4604
Investors/ Franchising:
-
1-781-575-3100Non-US
Legal:
-
1-415-762-7100DMCA Inquiries
Accessibility:
accessibility@pinterest.com
Legal:
trademark@pinterest.com
Trademark Inquiries
Media:
press@pinterest.com
Press Inquiries
Pinterest Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Pinterest Phone Number
1 (650) 308-4604
Average Hold Time
00:04:31
Average Calls duration
2 minutes
Most Popular Pinterest Email Address
accessibility@pinterest.com
Pinterest Live Agent Availability
5% of callers successfully reach a real person
Issue Resolution Rate
Low (4% reported full resolution)
Pinterest Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Pinterest Phone Number | 1 (650) 308-4604 |
| Average Hold Time | 00:04:31 |
| Average Calls duration | 2 minutes |
| Most Popular Pinterest Email Address | accessibility@pinterest.com |
| Pinterest Live Agent Availability | 5% of callers successfully reach a real person |
| Issue Resolution Rate | Low (4% reported full resolution) |
| Pinterest Customer Service Rating | 4.5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 88% phone, 12% email |
| Common Reasons for Contact | Account, request for information and activation/ cancellation |
| Customer Effort Score | High Effort |
| Prepare before the call to Pinterest | First and last name, email or address or zip code |
Contact Information
Pinterest Website:
Pinterest Help Center:
Corporate Office Address:
Pinterest Inc.
505 Brannan Street
San Francisco,
California
94107
United States
Other Info (opening hours):
Mailing Address:
651 Brannan Street
San Francisco, CA 94107-1532
Summary of Pinterest Customer Service Calls
11.8K
TOTAL
CALLS
CALLS
01:38
AVG CALL
DURATION
DURATION
4%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Pinterest?
Account Question:
- “Suspended”
- “Account”
- “My account is still deactivated.”
Request for Information Question:
- “I ordered Blackstone. I need to know where is it.”
- “I need to speak to somebody”
- “I need to speak to somebody about passwords. To delete them.”
Activation/ Cancellation Question:
- “You deactivated my daughter's account without reason”
- “Deactivated account”
- “Deactivated”
Product/ Service Question:
- “Broken link”
- “Complaint abt a partner of yours Marnetic”
- “Ordered a product and did not receive”
Payments and Charges Question:
- “Fraudulent activity”
- “I placed an order with one of your advertised company’s . They are saying they have no record of my order, yet they charged my credit card!!! Please call me!!!”
- “Got a payment that I don't want to pay for and don't know how to cancel it”
Cards Question:
- “Everything on my Pinterest is gone”
- “Where did all of my pinterest boards + go?”
- “Lost my Pinterest account”
Shipping and Delivery Question:
- “Marnetic do not deliver nor replies to questions”
- “My Order Hasn't Arrived, It's Been Over 1 month”
- “I haven't got my order my shoes I paid for”
Website/ Application Question:
- “App”
- “My app isn’t loading and my boards are gone”
- “Claim website”
Return/ Replace Question:
- “Lost all pins after linking my computer to Pinterest and changing password”
- “To change email and phone number”
- “Order not correct”
Refund Question:
- “I would like a refund”
- “I wanted my money back”
- “Wanting a full refund”
Staff Question:
- “Customer service”
- “Major violations of Pinterest’s terms of service.”
- “Discontinue service”
Employment Question:
- “When do I get paid”
- “I'm enquiring for a friend living in Jamaica; about your online international job placements. How can someone living in Jamaica apply and submit an application for a remote/online job with Printerest?”
- “Want them to stop emailing me! This is a Job company email”
Other Question:
- “Seems to be a stalker on my fiance's followers”
- “Noticed what seems to be a stalker on my fiance's followers. He has no pins no followers and only is following 76 women many of them seeming to be women with young children.”
- “Business”
Compare Pinterest Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Pinterest