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Contact Pinterest Customer Service

Pinterest Phone Numbers and Emails

Toll-Free Number:

  • (800) 736-3001
    US, Canada, Puerto Rico
Call customer service
Send Message

Customer Service:

  • (650) 308-4604

Investors/ Franchasing:

  • (781) 575-3100
    Non-US

Legal:

  • (415) 762-7100
    DMCA Inquiries

Pinterest Emails:

Accessibility
Legal
Trademark Inquiries
Media
Press Inquiries
copyright@pinterest.com
Copyright Infringement Inquiries
privacy-support@pinterest.com
Privacy Inquiries
Is this your business?

How to Contact Pinterest Customer Service?

Most Popular Number:

(800) 736-3001
US, Canada, Puerto Rico
Total calls: 3 495 Issues resolved: 48 Last call: Jun 16, 2025
author avatar
PissedConsumer Reporter

You can call the Pinterest team at their toll-free number, which is 1-800-736-3001. This phone number is available 24 hours, seven days a week. The help phone number stated above is for users in the US, Canada, Puerto Rico. To share your trouble with Pinterest customer service, if you are from other locations, call the support team at 1-650-308-4604. If you contact the Pinterest help number outside business hours, you will be walked through by the automated caller to solve your problem.
If you are unable to establish a Pinterest contact, you can go through their Help Center on the website. You can then access the "Help" section located at the bottom of the page, navigate to "Contact Us" and choose from various options related to your issue. After selecting the relevant options, you must provide your full name, username, and email address. Next, you can describe your problems in detail and, if applicable, also attach screenshots, images, and videos. Once you submit the online contact form, the help center will review your request and get back to you.

At present, there is no Pinterest customer service chat. However, if you require assistance or have any queries related to company's services, you have alternative options to contact the Pinterest customer service team. You can submit an online request form available on the Pinterest website. Alternatively, you can use the online resources on the platform's website. The FAQ section features a well-curated list of the most common and frequently asked questions, which can help you resolve your issues.

If you need help with the list of FAQs, you can always submit an online form and receive assistance for your problems anytime. The Pinterest customer service team will review your request and respond to them as soon as possible.

Pinterest does not have a support email for direct communication. Instead, you are required to submit an online contact form through the official website. Once you have submitted the contact form, you can expect to receive a Pinterest contact email response from the support team. Whether you seek help creating or managing the Pins, troubleshooting login problems, or require information about the content policies, Pinterest help contact aims to provide a prompt response to enhance your experience on the platform. While submitting the online contact form, ensure you input all the details accurately to enable the support team from the Pinterest email contact to get back to you promptly.

Pinterest Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Pinterest Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    88% phone 12% email
  • The best phone number to call Pinterest is 6503084604. 61% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 19% of customers reported contacting a real person successfully.

  • The average hold time is more than 30 min. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 1 minute.

  • Be prepared for the call as Pinterest may ask you for the following information to identify you as a customer: first and last name, email or order id or tracking no.

View full overview ›
PissedConsumer Club

Contact Information

Pinterest Website:

Pinterest Help Center:

Corporate Office Address:

Pinterest Inc.
505 Brannan Street
San Francisco, California 94107
United States

Other Info (opening hours):

Mailing Address:

651 Brannan Street

San Francisco, CA 94107-1532

More contact details

Pinterest Customer Service Reviews

1.7 / 5
Poor
Macie C Dgx
Issues and terrible communication about issues
stars-rating stars-rating stars-rating stars-rating stars-rating
2.0

When I tried to contact the support team and tell them about my issues, no one could help me. When I tried to speak with a representative, they told me that they don't hand out emails, which is understandable.

However, the computer chatbot could not help me with my problem. I have received multiple emails from them about shutting down my account, even though my account is private and nobody can look at my boards and stuff. Apparently, I can't watch any videos that regard music, cooking, TikTok, etc. I feel like their customer service is terrible, and I would rather use a different app, but this app is what I could use at the time.

I would not recommend downloading it. It is a waste of your time.

Morgan-Jolie N
Please include a picture of the pin that was removed.
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

I adore Pinterest! Love it!

I'm on it daily. But sometimes they take down a pin (picture) and then send me an email about it without giving any details. I sent customer service this email: I'd like to request to get a picture of pins that are removed. Whenever I receive a message from Pinterest, it says that you removed a picture, but it does not give any details.

I have no idea what picture you guys are talking about! Please include a picture of the pin so I know what you mean. Just saying 'we don't like it / it goes against ... blah, blah, blah' does zero good.

A picture would let me have an idea about what you guys don't like and why. I don't want to violate anything, but it's hard if I don't know what you guys are talking about. Pinterest used to do that but has not in a while.

Why? Love you guys, thank you!

Diego A Xxs
Excelente aplicación buen servicio.

Todo bien siento que si me ayudaron rápido me mandaron un mensaje de correo electrónico diciéndome que el problema que tuve fue resuelto o sea todo bien sin ningún problema y pues les esplique sobre mi problema que estaba yo teniendo sobre una compra que hice lo qué pasa es de que hubo un pequeño error al ser la compra me equivoqué en el size y pues quiero corregirlo.

Richard R Boc
Poor Service
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

I could never get through to speak with a live person. Many of the phone numbers beong to no one. Extremely difficult to get any message to Pinterest Customer Service.

How Good is Pinterest's Customer Service?

Truett Hzi
Truett Hzi
Feels Disappointed | May 26, 2025

Will wait till Tuesday and try again.

Read full quote
Ramey Zkt
Ramey Zkt
Feels Neutral | May 21, 2025

Never had to deal with them before I don't know what I did to get suspended from the site

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Nikko Fan
Nikko Fan
Feels Disappointed | May 09, 2025

No tienes un número telefónico para llamar tienen tienen mensajes de debo Lucio y otras cosas y no funcionan quiero devolver lo que les compré y lo principal no tienen número de teléfono ni servicio al cliente que lama experiencia para el cliente gracias

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Brelynn Pmh
Brelynn Pmh
Feels Disappointed | Apr 20, 2025

All the usual failings of IT: companies are glad to profit from advertising but unwilling to provide decent customer service.

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Teela C Lrl
Teela C Lrl
Feels Disappointed | Apr 10, 2025

I am appalled by the lack of customer service support. They just take away my account because they assume I am spamming and when I try to appeal, they send an automated email response saying they have reviewed my request for appeal and decided to decline without any explanation. You cannot get ahold of an actual human being representing the company to resolve anything so you just have to accept that all of your content you have accumulated over the years is just erased. It’s asinine.

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Lamberto Paz
Lamberto Paz
Feels Disappointed | Mar 08, 2025

There was horror watching two defenseless dogs being verbally abused and locked in a tiny cage. This is criminal and should be reported to police, but no. Desperate for attention these sickos get on Pinterest. Wrong on all levels.

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Summary of Pinterest Customer Service Calls

10.6K TOTAL
CALLS
01:19 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Pinterest?

Account Question:

  • “Delete ols account”
  • “Delete old account”
  • “Delete old account I don’t have access too”

Request for Information Question:

  • “I need help deleting an account.”
  • “I have questions and need to delete my account”
  • “I ordered somthing from lusailstore an ner receive anything from them, not even contact information can you help”

Activation/ Cancellation Question:

  • “Reactivate my account”
  • “Permanently Deactivated My Account and I Have been given no reason for It but only told to review Community guidelines”
  • “Need to deactivate account with email that no longer exists”

Product/ Service Question:

  • “Complain”
  • “Purchased not honored”
  • “Purchase”

Payments and Charges Question:

  • “Unknown reason for a billing”
  • “I got charged randomly by Pinterest when I don’t have a Pinterest account”
  • “I have all these false charges coming at me and i want to know why”

Cards Question:

  • “My pinterest is available for public record on google search. Please take this off the internet completly.”
  • “My pins aren’t showing up on my laptop, but will on my iPhone.”
  • “Cannot get into my pinterest app”

Shipping and Delivery Question:

  • “I placed order have not got reply”
  • “I never got my parcel”
  • “For my package”

Website/ Application Question:

  • “The app won’t load!!!!”
  • “Challenges with site”
  • “Why do you have so many scams on your site?”

Return/ Replace Question:

  • “Logged out of printerest due to incorrect email”
  • “Changed email”
  • “I oder a ring from there and I need to return it to get the size”

Refund Question:

  • “Emergency refund”
  • “Refund advertising”
  • “Refund compaing”

Staff Question:

  • “Major violations of Pinterest’s terms of service.”
  • “Discontinue service”
  • “Customer service. Wrong item”

Employment Question:

  • “When do I get paid”
  • “I'm enquiring for a friend living in Jamaica; about your online international job placements. How can someone living in Jamaica apply and submit an application for a remote/online job with Printerest?”
  • “Want them to stop emailing me! This is a Job company email”

Other Question:

  • “The things in my fid not scrolling”
  • “Order ?”
  • “Taking my pictures”

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