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Contact Pinterest Customer Service

Pinterest Phone Numbers and Emails

Toll-Free Number:

  • (800) 736-3001
    US, Canada, Puerto Rico
Call customer service
Send Message

Customer Service:

  • (650) 308-4604

Investors/ Franchasing:

  • (781) 575-3100
    Non-US

Legal:

  • (415) 762-7100
    DMCA Inquiries

Pinterest Emails:

Accessibility
Legal
Trademark Inquiries
Media
Press Inquiries
copyright@pinterest.com
Copyright Infringement Inquiries
privacy-support@pinterest.com
Privacy Inquiries
Is this your business?

How to Contact Pinterest Customer Service?

Most Popular Number:

(800) 736-3001
US, Canada, Puerto Rico
Total calls: 3 350 Issues resolved: 41 Last call: May 16, 2025
author avatar
PissedConsumer Reporter

You can call the Pinterest team at their toll-free number, which is 1-800-736-3001. This phone number is available 24 hours, seven days a week. The help phone number stated above is for users in the US, Canada, Puerto Rico. To share your trouble with Pinterest customer service, if you are from other locations, call the support team at 1-650-308-4604. If you contact the Pinterest help number outside business hours, you will be walked through by the automated caller to solve your problem.
If you are unable to establish a Pinterest contact, you can go through their Help Center on the website. You can then access the "Help" section located at the bottom of the page, navigate to "Contact Us" and choose from various options related to your issue. After selecting the relevant options, you must provide your full name, username, and email address. Next, you can describe your problems in detail and, if applicable, also attach screenshots, images, and videos. Once you submit the online contact form, the help center will review your request and get back to you.

At present, there is no Pinterest customer service chat. However, if you require assistance or have any queries related to company's services, you have alternative options to contact the Pinterest customer service team. You can submit an online request form available on the Pinterest website. Alternatively, you can use the online resources on the platform's website. The FAQ section features a well-curated list of the most common and frequently asked questions, which can help you resolve your issues.

If you need help with the list of FAQs, you can always submit an online form and receive assistance for your problems anytime. The Pinterest customer service team will review your request and respond to them as soon as possible.

Pinterest does not have a support email for direct communication. Instead, you are required to submit an online contact form through the official website. Once you have submitted the contact form, you can expect to receive a Pinterest contact email response from the support team. Whether you seek help creating or managing the Pins, troubleshooting login problems, or require information about the content policies, Pinterest help contact aims to provide a prompt response to enhance your experience on the platform. While submitting the online contact form, ensure you input all the details accurately to enable the support team from the Pinterest email contact to get back to you promptly.

Pinterest Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Pinterest Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    88% phone 12% email
  • The best phone number to call Pinterest is 6503084604. 62% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 19% of customers reported contacting a real person successfully.

  • The average hold time is more than 30 min. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 1 minute.

  • Be prepared for the call as Pinterest may ask you for the following information to identify you as a customer: first and last name, email or address or zip code.

View full overview ›
PissedConsumer Club

Contact Information

Pinterest Website:

Pinterest Help Center:

Corporate Office Address:

Pinterest Inc.
505 Brannan Street
San Francisco, California 94107
United States

Other Info (opening hours):

Mailing Address:

651 Brannan Street

San Francisco, CA 94107-1532

More contact details

Pinterest Customer Service Reviews

1.7 / 5
Poor
Hulda Qci
It’s a damn same
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

My experience was I lost money on trusting, a company that was flashy, with vendors that I thought was trustworthy, It was kind of weird with trying to do it on the page of Pinterest I thought it was a trustworthy app , I had the app on my phone for a few years , and ordered here and there, and the shipping was crazy, I experienced a lot had to contact my bank, because my cards were compromised, I did find out the company was from Britain, the company didnt response the email didnt work, 5th party stuff just sad ,

Nalleli Heh
Pinterest Needs a Help Center
stars-rating stars-rating stars-rating stars-rating stars-rating
3.0

Accidentally deleted a Pinterest board and there isnt a way to log on in your app to retrieve it - and no Help Desk available for assistance.
I realize Pinterest is a free app but its still frustrating when youve made an error and cant correct.

Cheyenne C Vfq
My account was deactivated

Hello, I opened Pinterest to it saying that my account was deactivated for suspicious activity. I havent done anything wrong on my Pinterest account. I would like my account back please.
Thank you,
CheyenneCarpenter

Brandon H Unn
Pinterest sucks
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

I got no answer, Pinterest has an AI system that has taken down my account and many others. People at Pinterest do not care and obviously deserves to have legal action taken against them, unless you can fix my account and alot of others, do not *** contact me again.

How Good is Pinterest's Customer Service?

Nikko Fan
Nikko Fan
Feels Disappointed | May 09, 2025

No tienes un número telefónico para llamar tienen tienen mensajes de debo Lucio y otras cosas y no funcionan quiero devolver lo que les compré y lo principal no tienen número de teléfono ni servicio al cliente que lama experiencia para el cliente gracias

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Brelynn Pmh
Brelynn Pmh
Feels Disappointed | Apr 20, 2025

All the usual failings of IT: companies are glad to profit from advertising but unwilling to provide decent customer service.

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Teela C Lrl
Teela C Lrl
Feels Disappointed | Apr 10, 2025

I am appalled by the lack of customer service support. They just take away my account because they assume I am spamming and when I try to appeal, they send an automated email response saying they have reviewed my request for appeal and decided to decline without any explanation. You cannot get ahold of an actual human being representing the company to resolve anything so you just have to accept that all of your content you have accumulated over the years is just erased. It’s asinine.

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Lamberto Paz
Lamberto Paz
Feels Disappointed | Mar 08, 2025

There was horror watching two defenseless dogs being verbally abused and locked in a tiny cage. This is criminal and should be reported to police, but no. Desperate for attention these sickos get on Pinterest. Wrong on all levels.

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Azim Fxa
Azim Fxa
Feels Satisfied | Mar 07, 2025

I wasn’t able to speak with anyone.My pins are still not all showing up.Can you help me?Thanks in advance!

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Michael C Ygr
Michael C Ygr
Feels Disappointed | Feb 17, 2025

Pinterest customer service NEVER contacted me! I HATE Pinterest!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Pinterest Customer dis-service!

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Summary of Pinterest Customer Service Calls

10.4K TOTAL
CALLS
01:13 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Pinterest?

Account Question:

  • “I have another Pinterest account and I’m trying to merge the two”
  • “My account is locked and I'm trying to get back into it and unlock it”
  • “I’m calling because my account is locked and I’m trying to access it”

Request for Information Question:

  • “Talk about my order”
  • “Request to Reactivate My Pinterest Account”
  • “Help my account suspended”

Activation/ Cancellation Question:

  • “Cancel my Pinterest account and get my name and information off of the internet.”
  • “To Reactivate MY ACCOUNT”
  • “Reactivate my account”

Product/ Service Question:

  • “Unable to order a item on your web site”
  • “Trying to order an item”
  • “Having trouble with my purchases that didn’t arrive and no tespinse”

Payments and Charges Question:

  • “Pinterest is not accepting my payment and wants me to register a new number. I only have one card. It is the one registered already. I have the amount of funds in the bank. What is the problem?”
  • “Not getting merchandise i paid for...”
  • “Over charge”

Cards Question:

  • “Can’t get into my pinterest account”
  • “All my pins have disappeared”
  • “Problem w my pin display- can't access to make or see my personal pin notes”

Shipping and Delivery Question:

  • “Did not receive product”
  • “Where is my order”
  • “Order was not received”

Website/ Application Question:

  • “Scam on your site”
  • “Report a scam on their site.”
  • “The app is not letting me in”

Return/ Replace Question:

  • “Changed email”
  • “I oder a ring from there and I need to return it to get the size”
  • “Need to reset authentication due to change of phone number”

Refund Question:

  • “Emergency refund”
  • “Refund advertising”
  • “Refund compaing”

Staff Question:

  • “Major violations of Pinterest’s terms of service.”
  • “Discontinue service”
  • “Customer service. Wrong item”

Employment Question:

  • “When do I get paid”
  • “I'm enquiring for a friend living in Jamaica; about your online international job placements. How can someone living in Jamaica apply and submit an application for a remote/online job with Printerest?”
  • “Want them to stop emailing me! This is a Job company email”

Other Question:

  • “A reason too”
  • “Can't order $54.99 4 Person Cart 120 mile cart”
  • “Need new house”

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