Skip to content
  • Login
Pinterest

Pinterest
Reviews and Complaints

www.pinterest.com
What is your customer experience with Pinterest?
Show reviews that mention
account email phone pins reason number app order issue customer
Filter review
Sort by
Tiffany S Fkk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Tiffanydevries5@***.com

Pinterest - Tiffanydevries5@***.com

I found something I think is inappropriate on my cake, daddy. There shouldn't be inappropriate stuff on Pinterest.

What if a little kid is sitting next to you and asks you what the picture means? I don't know what it means, but to me, it sounds inappropriate.

Please get rid of this kind of stuff. Thank you.

View full review

Preferred solution: Apology

Resolved
Jolaine Wqt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Palmetto, Florida

Resolved: Cannot get my recipes

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Jul 04, 2025

Company fixed the issue and I have been provided with other. I don’t know how it was resolved, visit button just appeared again. Keep pushing for problem to be solved….

Original review Jun 19, 2025

I cannot access any recipes, mine or Pinterest. I have been with you many years and I am extremely frustrated.

I need to access to be able to cook! Why is it so difficult to talk to a human being?

793517****

View full review
Samonyai W

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Pinterest account appeal

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Pinterest account appeal

Dear Pinterest support,

I believe the AI system in Pinterest mistakenly suspended my Pinterest account, and I would love for it to be reviewed and reactivated.

I believe AI accidentally mistook a lot of the K-pop pictures and videos as adult content.

Dear Pinterest support,

I also inform you that my Pinterest account (samonyaiwilliams@***.com) has been suspended for the last few weeks. I just found out a week ago that it was suspended, and I was extremely surprised and saddened. I have been using Pinterest since I was in middle school. I don't want to create a new account. I want my old account back. It has so many memories, videos, and pictures that I've been saving since middle school. I followed the Pinterest policy and community guidelines.

Due respect, please forgive me if I ever made a mistake. If you give me back my account, I will be able to fix the mistake and will not make any future mistakes ever again. Please respond quickly to my email; that would mean a lot to me. Thank you so much.

Regards, Samonyai Williams

View full review
Cons:
  • Will randomly banned you

Preferred solution: Account got ban

Josiah D Juq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Detroit, Michigan

Search Engine Optimization

Pinterest - Search Engine Optimization

I'm a popular basketball player and have multiple sites of videos, pictures, and information about me. I used Pinterest to help get my pictures out more, and I haven't seen them on Google when I looked up my name.

Everything is public, and I've made multiple posts with my name behind it.

Can you please fix this and make sure my picture pops up on Google when I search my name?

Josiah Dunbar

View full review
Anonymous
map-marker Tampa, Florida

I bought a item from a company on Pinterest an ever received any thing not even a receipt the company was lusailstore

I bought a item from a company on Pinterest an ever received any thing not even a receipt...
I bought a item from a company on Pinterest an ever received any thing not even... - Image 2

I ordered somthing from lusailstore an ner receive anything from them, not even contact information can you help

View full review
Aricka Jbs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Diego, California

I made a purchase on Pinterest. The merchant is a known scammerwn scammer

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I made a purchase on Pinterest. The merchant is a known scammerwn scammer

I was trying to advise Pinterest of a merchant who is a known scammer, per my bank. Pinterest didn't answer my phone call.

I tried to submit my claim at your website Cust Serv.

But there is NO submit button. Very disappointed and I deleted Pinterest app.

View full review
Loss:
$49
Cons:
  • Scammers

Preferred solution: Full refund

Resolved
R. Eric B

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hillsboro, Oregon

Resolved: Missing content from my account

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Jun 09, 2025

Company fixed the issue and I have been provided with other. It was all my problem for some silly reason I didn't stop to think that a second device would mean starting a second account my bad I'm not the sharpest tool in the shed and I love Pinterest that's where I get a lot of my material. Note to others if you're using a second device you'll have to create a new account but everybody else is smart enough to probably realize that it's just I didn't stop to think about it my impulsiveness got me in trouble.

Original review May 25, 2025

I'm just curious why my complete list of boards from A to Z is not visible anymore I'm just curious why am I complete list of boards from A to Z is not here anymore

View full review
June P Jix

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Wrongly accused!!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Jul 03, 2025

Stay away from Pinterest, period!!

Original review Jun 16, 2025

A couple of years ago I received a message stating that a post that I made went against the company rules. I sent a message to advise them that I did not any post that was inappropriate., and I closed my account, Recently I received the SAME message, I think that it was human error that caused this issue, as AI, and computers do NOT have the ability to send out these types of messages at this present time.

They spit out was was programmed into them. This is aggravating, and annoying!!

View full review
Cons:
  • Being wrongly accused

Preferred solution: Apology

User's recommendation: Don't use the sight and if you do don't make any post at all!!

Tyrron M

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Charged for no reason

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Pinterest - Charged for no reason
Contains 1 confidential file for company representatives

In December of 2024, I cancelled my Pinterest ads for my Shopify store, but I am still getting charged. Today, I was charged a total of $150.76.

The first charge was $70.76, then right after, a charge of $80.00.

I want my money back immediately. I tried calling the phone number posted online and I tried emailing them, but I never got a response.

View full review
Loss:
$150
Pros:
  • Great for art references
  • Inspiration and ideas
Cons:
  • Pintrest ads are a scam

Preferred solution: Full refund

User's recommendation: Don’t trust Pinterest ads

Resolved
Alonzo H Lvc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Cleveland, Ohio

Resolved: Can still log in my account

Pinterest - Can still log in my account

I receive a email said my account was deactivated. I like to appeal to have it reactivated due to a violated the website policy I like to re-activate my account.

I am truly sorry. I would like to set my apology if I have violated the website policy, I really would like you to reactivate or unblock my account so I can get back to getting to the website.

View full review

User's recommendation: Great web site.

Alberta J Yui

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Never Received Product from 9/24/24

Pinterest - Never Received Product from 9/24/24

I paid for an order I never received on 9/24/24 from Paulinee. This is the 2nd notification with order number 1702.

Cascading Phalaenopsis Orchids in Gold Prism. Price $69.99 there were a discount of $7.00.

Signed: Paulinee Team. This is Fraudulent, Mileading and Certainly Theft.

View full review
Loss:
$64
Cons:
  • Negative experience

Preferred solution: Full refund

Mathews P Bpo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Atlanta, Georgia

Account suspension

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

My account got suspended for no reason and I am so upset! This needs to be fixed immediately or I will take legal action.

View full review
Ginette A Kuq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I need to file a complaint on one of your customers

Pinterest - I need to file a complaint on one of your customers

I made an order on Pinterest to Kyniper. I never received my item, and when I email them, they don't give me any details of my order, the carrier, or delivery date to research. I am hoping that Pinterest is able to assist me since the purchase was made through your umbrella. Otherwise, people will continue to be scammed out of their money.

I made an order on February 18. The order number is 127023-****75.

I hope you can contact the seller to either get the tracking information and delivery date or my full refund of $86.37.

Thank you.

View full review
Loss:
$86
Pros:
  • Very nice images for various interest
Cons:
  • Poor customer service
  • Customer service

Preferred solution: Deliver product or service ordered

Ozzy G Sgn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bee, Nebraska

New update

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I cannot properly use the app with the new update. Why did you have to take away the feature where you can scroll to the side and see the next pin?

It makes me not want to use your app. What was the purpose of this? It takes away one of the best features of the app. I saw literally no difference in any other aspect, and Pinterest was just fine before.

In fact, it was better before. Please do consider giving me back the best feature.

View full review

User's recommendation: The app is amazing normally 5 stars but it has betrayed me only get if you are willing to tap in and out of every single pin

Trinaty J

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Gueydan, Louisiana

Account Deactivation

Pinterest - Account Deactivation

My account has been suspended due to community guidelines, and I don't know which guideline rule I broke. What can I do once I get my account back and fix it so I don't have this problem again?

My account has been suspended for more than two weeks, and I feel like this is unfair on my end. Now it's saying it's been deactivated.

I just want my account back. Please.

View full review

User's recommendation: Please text me